Landscape Account Manager

Position Overview

Manage and monitor daily operations and assigned book of business to ensure client expectations and contract specifications are met. Develop and implement strategies to achieve new contracts, contract enhancements, and renewal sales goals. Build and maintain a network of referral business through relationships with subcontractors, vendors, allied trades, and other associates. Monitor actual performance versus budget, develop strategies to address deviations, and review them with the management team. Ensure client satisfaction through outstanding service and by understanding and exceeding their expectations. Identify, estimate, and propose problem-solving and site enhancement opportunities for clients. Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements. Assist in the recruitment, training, and development of employees while promoting innovation, professionalism, and teamwork. Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules. Pursue professional development in the horticultural industry and stay current on industry events and trends.

Job Duties

• Manage and monitor daily operations and assigned book of business to ensure client expectations and contract specifications are met.
• Develop and implement strategies to achieve new contracts, contract enhancements, and renewal sales goals.
• Build and maintain a network of referral business through relationships with subcontractors, vendors, allied trades, and other associates.
• Maintain actual performance versus budget, develop strategies to address deviations, and review them with the management team.
• Ensure client satisfaction through outstanding service and by understanding and exceeding their expectations.
• Identify, estimate, and propose problem-solving and site enhancement opportunities for clients.
• Conduct property walk-throughs with team supervisors to suggest efficiency and quality improvements.
• Assist in the recruitment, training, and development of employees while promoting innovation, professionalism, and teamwork.
• Assign teams and equipment for maximum productivity and monitor equipment maintenance schedules.
• Pursue professional development in the horticultural industry and stay current on industry events and trends.

Qualifications

• High school diploma or equivalent.
• One to two years of related industry experience and/or training.
• Proficient in Microsoft Office and other computer or software programs necessary to complete job duties.
• Driver’s license.
• Ability to acquire applicator licenses as necessary per state requirements.
• Ability to complete required safety courses upon hire.
• Ability to operate power equipment.

What We Offer [Benefits]

• Group health plans*
• Short-term and long-term disability insurance*
• Life insurance*
• Paid parental leave
• 401k with up to a 4% company match**
• Employee Stock Purchase Plan: Opportunity to buy company stock at a 15% discount
• Holidays and paid time off*
• Payroll savings plan*
• Charitable matching gift program*
• Employee referral bonus program*
• Employee Educational Scholarship*
• Davey Family Scholarship*
• 20% discount on all Davey services*
• Cell phone discounts*
• Vehicle purchase discount program*
• Plus, so much more!

* All listed benefits available to eligible employees on Day 1.

** Union employees are not eligible for a 401k plan, but may be eligible to join pension plans negotiated by their local union.

Company Overview

The Davey Tree Expert Company provides research-driven tree services, grounds maintenance and environmental consulting for residential, utility, commercial and environmental partners in the U.S. and Canada. We care about our clients, each other and the world around us. We offer the resources, size and stability of a big company while maintaining the culture, entrepreneurial spirit and feel of a small one. We invest in our employees by offering industry-leading training, technology and benefits that lead to a rewarding and safe work experience at all levels. Wherever you want to grow your career, there’s a place for you at Davey. To learn more, visit Davey.com.