Landscape Account Manager

About the role

A leading commercial landscaping services company seeks a skilled Account Manager to serve as the primary contact for their client accounts. The role involves relationship building, overseeing field operations, and ensuring high-quality landscaping services.

Responsibilities

• Serve as the main point of contact for commercial client accounts.
• Conduct regular site visits to monitor service quality and client satisfaction.
• Identify opportunities for enhancement projects and develop proposals.
• Resolve client issues and address concerns proactively.
• Partner with Operations and Branch leadership to ensure service expectations are met.
• Maintain accurate records in CRM systems and assist with administrative reporting.
• Manage and support hiring, training, and coaching of field crews.
• Ensure compliance with all safety regulations and branch policies.

Requirements

• 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
• Strong client relationship management and communication skills.
• Prioritize leadership, coaching, and developing teams.
• Proficiency with MS Office and CRM systems.
• Achieved an Associate’s degree in business or related field, or equivalent work experience.

Qualifications

• Experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
• Strong client relationship management and communication skills.
• Proven ability to lead, coach, and develop teams.
• Proficiency with MS Office and CRM systems.
• Education in business or related field, or equivalent work experience.

Benefits

This position is eligible for Medical, Dental, Vision, and 401K benefits.

Pay

$65,000 + bonus eligible

Schedule

Full-time, On-site