Landscape Account Manager
About the role
A leading commercial landscaping services company seeks a hands-on Account Manager to serve as the primary contact for commercial client accounts. The role focuses on relationship building, overseeing field operations, and ensuring the delivery of high-quality landscaping services.
Key Responsibilities
- Serve as the main point of contact for commercial client accounts.
- Conduct regular site visits to monitor service quality and client satisfaction.
- Identify opportunities for enhancement projects and develop proposals.
- Resolve client issues and address concerns proactively.
- Partner with Operations and Branch leadership to ensure service expectations are met.
- Maintain accurate records in CRM systems and assist with administrative reporting.
Qualifications
- 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
- Strong client relationship management and communication skills.
- Prominent ability to lead, coach, and develop teams.
- Proficiency with MS Office and CRM systems.
- Associate’s degree in business or related field, or equivalent work experience.
- Valid driver’s license.
Additional Details
This is a Full-time, On-site position typically starting within 2–3 weeks of the first interview. The interview process includes a 1st on-site with Branch Manager and a 2nd virtual panel with leadership team. Perks include a company vehicle option (fuel and insurance covered; $45/week deduction for personal use), opportunity to manage and grow accounts within a leading landscaping organization, and direct impact on client satisfaction and branch success. Benefits include 401(k) retirement plan, employee stock purchase plan, health, dental, and vision coverage, and health & wellness programs.