Land Supplier Relations Specialist (Fort Lauderdale, FL)

About the role

The Land Supplier Relations Specialist partners closely with the Director of Land Strategy & Performance to strengthen and expand supplier relationships, enhance land product performance, and increase supplier engagement across the franchise network. This role collaborates cross-functionally with internal teams and regularly engages with franchisees and suppliers to assess needs, respond to inquiries, and identify growth opportunities.

Responsibilities

• Serve as the primary point of contact for assigned hotel partners and preferred land suppliers
• Respond to new relationship inquiries from suppliers, agents, PR partners, and internal stakeholders
• Act as the first point of contact for supplier-related escalations, ensuring timely resolution or appropriate routing
• Maintain the Land Product inbox, triaging and distributing inquiries efficiently
• Support the coordination and communication of FAM trips and related initiatives
• Develop working knowledge of key land booking platforms (e.g., ALGV, VAX, SNAP, Cruise Control)
• Develop familiarity with Dream Vacations programs, tools, and marketing resources
• Affiliate with supplier-related group programs and systems
• Maintain the team's master calendar, including events, webinars, FAMs, and industry opportunities
• Coordinate and administer land incentive programs, including tracking performance, managing communications, and conducting follow-ups
• Contribute to the execution of land product initiatives, projects, and resources
• Partner with Community Engagement to increase visibility and engagement of land offerings

Requirements

• Bachelor’s degree or equivalent experience
• Strong verbal and written communication skills
• Ability to build relationships and engage effectively with internal teams, agents, and suppliers
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines independently
• Problem-solving mindset with a collaborative approach
• Travel industry experience preferred

Skills

• Strong organizational skills and attention to detail
• Ability to manage multiple priorities and meet deadlines independently
• Problem-solving mindset with a collaborative approach
• Travel industry experience preferred

Benefits

Compensation range: $50,000 - $55,000
Benefits Overview: Comprehensive medical, dental, and vision coverage; company-paid life and disability insurance; 401(k) with discretionary company match; paid time off and holidays; travel discounts and employee perks; Employee Assistance Program (EAP); professional development and learning opportunities.