Lake Compounce - Maze Host/Stagehand (Phantom Fall Fest)

Roles & Responsibilities

A Maze Host provides guests with a safe and fun experience at each park house/maze attraction.

Delight each guest by providing exceptional customer service, conveying a positive and friendly attitude, and engaging with guests in a fun and exciting manner!

Ensure the safe and continuous operation of all House/Maze attractions

• Complete daily safety checklist before operation of ride
• Explain safety procedures to House/Maze attendees
• Ensure that the number of attendees do not exceed maximum capacity
• Effectively communicate with coworkers and guests to ensure safe and efficient operation
• Absorb guests in and out of the maze structures and cycle through the line efficiently and following all safety procedures
• Accurately respond to guest questions in a friendly and professional manner
• Maintain a clean and safe work environment
• Proactively monitor assigned areas and quickly identify and escalate any safety hazards or other risks to the proper authorities
• Ensure compliance with and enforce all park policies, procedures, and labor laws

Requirements

• Must be at least 16 years of age to comply with Connecticut Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must be able to work nights up to 12am (midnight)
• Must be playful, outgoing, friendly, and convey a positive, guest-centric attitude
• Ability to follow direction, multi-task, handle stress, and work as part of a fast-paced team

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Occasional stoop, twist, kneel, bend, crawl, or reach above shoulders
• Carry, push, pull, lift, and hold objects weighing 20 pounds or more

Working Conditions

• Frequent exposure to outdoor and indoor areas of the park
• Subject to extreme warm or cold temperatures during the autumn months
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Frequent exposure to high noise levels, flashing lights, strobe lights, dark and shadowy environments, and heavily populated area