Lactation Consultant

About the role

Lactation Consultant (IBCLC) Help families thrive from the very beginning. At Vista Community Clinic (VCC), we believe healthcare is about more than medicine—it’s about hope, connection, and making a lasting difference in the lives of the families we serve.

Responsibilities

• Conduct comprehensive lactation assessments for prenatal and postpartum patients in accordance with CPSP protocols.
• Develop individualized infant-feeding plans based on the needs, goals, and circumstances of each patient and infant.
• Assess latch, positioning, feeding effectiveness, milk transfer, and maternal breastfeeding concerns.
• Help new parents prevent, understand, and overcome breastfeeding and infant-feeding challenges with practical, compassionate guidance.
• Educate and counsel patients about breastfeeding, lactation, and infant feeding while supporting their personal feeding goals.
• Identify maternal or infant concerns that may require evaluation or referral to a medical provider.
• Coordinate breast pump orders with designated DME vendors, obtain required documentation, track orders, and help ensure patients receive equipment promptly.
• Connect families with community resources, breastfeeding support groups, and other services when appropriate.
• Collaborate closely with prenatal care staff, clinicians, health educators, social workers, and other members of the care team.
• Participate in community outreach, breastfeeding promotion, and health education events.
• Provide services in person and via telehealth as needed.
• Maintain timely, accurate, and thorough clinical documentation and meet established productivity standards.
• Follow up with patients, including outreach and rescheduling when appointments are missed.
• Stay current in lactation practice through continuing education, professional literature, workshops, in-services, and other learning opportunities.

Requirements

• International Board Certified Lactation Consultant (IBCLC) certification.
• Bilingual in English and Spanish.
• Current CPR certification, including BLS Child, Infant, and Adult with one-time hands-on skills training.
• Valid California driver’s license, current vehicle insurance, and reliable transportation for travel between sites as needed.
• Minimum two years of driving experience and acceptable driving record in accordance with VCC requirements.

Qualifications

• Experience working in prenatal, postpartum, pediatrics, maternal-child health, or a related healthcare setting.
• Strong interpersonal, communication, and organizational skills.
• Ability to work effectively with patients, families, and colleagues from diverse social, cultural, and ethnic backgrounds.
• Excellent verbal and written communication skills, including the ability to provide presentations and patient education.
• Strong computer skills, including email, internet research, Microsoft Word, and Excel.
• Ability to maintain confidentiality and handle sensitive patient information professionally.
• Exceptional customer service skills and a genuine commitment to compassionate, patient-centered care.
• Ability to maintain accurate, organized records and documentation.
• Professionalism, reliability, flexibility, and commitment to VCC policies and standards.

Preferred Qualifications

• Knowledge of CPSP, WIC, and community breastfeeding resources.
• Experience with Practice Management and Electronic Medical Record systems.
• Experience with NextGen preferred.