Laboratory Technician [Bilingual]

Key Responsibilities

• Conduct and coordinate patient visits in accordance with study protocols.
• Perform clinical tasks such as vital signs, ECGs, specimen collection/processing, and phlebotomy.
• Process samples for testing including centrifugation, storage, and shipping.
• Educate and guide participants throughout the study, ensuring a positive patient experience.
• Monitor subject safety, report adverse events, and escalate concerns as appropriate.
• Complete timely and accurate source documentation and EDC data entry.
• Resolve data queries and ensure data integrity.
• Prepare for and support monitoring visits, audits, and inspections.
• Collaborate with site staff and investigators to ensure protocol adherence and efficient visit flow.

Skills/Abilities

• Strong knowledge of medical terminology and clinical procedures.
• Understanding of ICH/GCP and regulatory requirements.
• Excellent organizational skills and attention to detail.
• Strong interpersonal and patient-facing communication skills.
• Able to multitask and manage competing priorities in a fast-paced environment.
• Proficiency in Microsoft Office, EDC, and CTMS applications.
• Able to work both independently and collaboratively.
• High level of professionalism and commitment to patient confidentiality.

Education/Experience

• High school diploma required, bachelor’s degree in related field preferred.
• Lab experience required.
• Experience with patient-facing activities (phlebotomy, vital signs, EKGs, etc.) required.
• Clinical research experience preferred.