Laboratory Technical Supervisor

About the role

This is a two-phase role. First, you build the lab. Then you run it. You'll lead the setup and validation of Neko's on-site clinical laboratory in New York — Abbott Alinity platforms, SOPs, workflows, regulatory readiness — and bring it through to a compliant go-live under CLIA, CMS, and New York State. After go-live, you become the on-site technical owner and people leader: responsible for instrument performance, testing quality, inspection readiness, and the development of the Laboratory Technologist team that runs the bench day to day. You'll partner closely with the Head of Labs, who provides multi-site oversight and holds final regulatory sign-off. But the lab on the ground — and the team in it — is yours.

Responsibilities

• Lead laboratory setup and go-live readiness, taking the lab from empty space to compliant patient testing under CLIA, CMS, and New York State regulations.
• Complete full instrument and assay validation on Abbott Alinity platforms — accuracy, precision, reportable range, reference intervals, analytical performance — with complete, inspection-ready documentation.
• Establish the SOPs, workflows, and validation practices the lab will run on for years. Build them so they're safe, efficient, and repeatable by the team that comes after you set them.
• Keep the lab inspection-ready at all times — validation, QC, maintenance, and corrective-action records complete and current.
• Transition the lab from setup mode into stable day-to-day operations, holding testing quality, turnaround times, and instrument reliability steady through the shift.
• Manage and develop the Laboratory Technologist team — through 1:1s, performance feedback, technical coaching, and the day-to-day mentorship that turns good lab techs into great ones.
• Serve as the on-site escalation point for any technical, operational, or quality issue affecting laboratory testing.
• Build the culture of the lab — quality, accountability, and continuous improvement — from day one.

Requirements

• 5+ years of experience in high-complexity clinical laboratory environments.
• Bachelor's degree in Medical Laboratory Science, Clinical Laboratory Science, or a related field.
• Active New York State Clinical Laboratory Technologist license (generalist).
• Hands-on experience with automated chemistry and immunoassay platforms.
• Demonstrated experience with laboratory validation, quality systems, and CLIA requirements.
• Prior ownership of laboratory setup, instrument validation, or go-live activities.
• Experience overseeing day-to-day laboratory operations in a clinical setting.
• Familiarity with laboratory information systems (LIS), such as Epic or Cerner.

Preferred

• MLS (ASCP) or equivalent certification.
• Direct experience with Abbott Alinity or Abbott ARCHITECT platforms.

Benefits

• Paid Time Off & Holidays
• Medical, Dental, Vision, and Life Insurance
• 401(k) Retirement Plan
• Commuter Benefits
• Wellness Rewards Program
• Complimentary full Neko scan for you and eligible family members

Pay

$115K - $140K

Schedule

Full-time

Equal Opportunity & Inclusion Statement

Neko Health is committed to inclusive hiring and member-first care. We welcome candidates from all backgrounds and encourage you to request reasonable adjustments to support your application.