Laboratory Supervisor – Medical Oncology

About the role

The Laboratory Supervisor – Medical Oncology plays a crucial role in delivering direct patient care and providing operational support within the Medical Oncology department. This position supports daily workflows, staff coordination, and patient care while balancing clinical responsibilities.

Responsibilities

• Provides frontline supervision to clinical support staff, serving as the first point of contact for daily questions, guidance, and problem solving while fostering a collaborative and team-oriented work environment.
• Serves as an essential extension of departmental leadership, supporting daily workflows, staff coordination, and patient care.
• Maintains timely and effective clinic operations by monitoring patient flow, identifying barriers, and addressing routine operational issues.
• Coordinates and manages staff scheduling and timekeeping processes, including weekly schedules, review and approval of timecards, and management of PTO requests to ensure appropriate staffing.
• Performs and coordinates laboratory-related clinical tasks including electronic order entry for labs and phlebotomy, specimen collection and preparation, and processing of some labs in accordance with established protocols, policies, and quality standards.
• Responds to daily staffing needs, including management of calls outs and facilitating coverage to maintain continuity of care and operational efficiency.
• Assists with onboarding and training new staff, providing guidance on workflows, processes, and departmental expectations to support successful integration into the team.
• Responds promptly and professionally to patients and visitors, staff, and provider needs to promote positive patient and employee experience.
• Supports direct patient care and clinical support within the Medical Oncology department, including rooming patients, obtaining and documenting vital signs, height and weight, completing medication reconciliation and allergy review, and assisting with maintaining efficient patient flow and throughput.

Requirements

• One (1) year experience as a phlebotomist
• One (1) year experience in a clinical experience in a laboratory setting
• At least one (1) year clinical experience in a health care setting (preferably medical office/clinic)

Qualifications

• High School Diploma or equivalent

Skills

• Strong communication skills
• Ability to manage multiple tasks and prioritize effectively
• Attention to detail and ability to follow protocols and procedures

Benefits

We offer a competitive benefits program designed to ensure work/life balance, including:

• Paid time off
• Health insurance
• Retirement plans
• Employee assistance programs

Pay

Competitive compensation based on experience and qualifications.

Schedule

Monday-Friday, flexible hours to accommodate patient care needs.