Laboratory Supervisor

About the role

The Laboratory Supervisor (LS) will work under the general direction and guidance of the Department Manager and Laboratory Operations Management. The LS will perform job duties in accordance with GMPs, policies and procedures, and testing requirements.

Responsibilities

• Supervise the day-to-day operation of the department to ensure smooth flow of samples and testing.
• Oversees the scheduling of staff to ensure production schedules are met.
• Counsels staff regarding problems encountered in daily operations.
• Works with Quality Assurance to resolve client complaints by investigating problems, developing solutions and making recommendations to management.
• Identifies process improvements to better meet client expectations and company objectives.
• Recommends new equipment for the department.
• Oversees the monitoring of inventory/ordering by establishing and maintaining par levels and restocking points for supplies and reagents.
• Performs duties in compliance with all applicable regulatory and accrediting agencies.
• Supports Eurofins DPT’s business philosophy, leadership values and ethics.
• Assures technologists are adequately trained.
• Provides training and technical advice to technologists and other support staff.
• Promotes uniformity in the implementation of policies and procedures.
• Performs technologist’s job duties as needed to support appropriate staffing levels.
• Assures that reviews of test results are timely and accurate and are involved with reporting patient results.
• Compiles statistics. Tracking and trending of department data.
• Analyzes Environmental Monitoring results for staff performance and feedback.
• Performs timely generation of Phase I Out of Specification (OOS) Investigative Reports.
• Performs Quality Indicator metric analysis, review and change implementation.
• Performs internal and external audit responsibilities as needed.
• Oversees the checking and transfer of data as necessary and takes steps to correct possibly inaccurate data prior to continued processing or release.

Qualifications

• 4 years of microbiology experience
• Bachelor’s Degree in a chemical, physical, biological science or a clinical laboratory science/medical technology program by an accrediting institution.
• Knowledge of regulatory requirements in both the CAP/CLIA setting as well as knowledge of FDA, and industry standards
• Must be able to interpret and apply government and industry regulations
• Excellent and effective written and oral communication skills, including presentation skills and interpersonal skills
• Exceptional cross-functional team leadership skills and ability to work in close collaboration with others
• Strong organizational and planning skills as well as strong attention to detail
• Ability to work independently with limited supervision, adapt to change and manage multiple tasks
• Ability to analyze, define and effectively convey difficult and complex issues in a way that accurately communicates the issues to leadership
• Ability to troubleshoot and make decisions on complex issues, often in a cross-functional team setting
• Technical knowledge of applicable regulations
• Effecting operations of a clinical reference laboratory
• Analytical thinking and communication skills

Physical Requirements

• Physical dexterity sufficient to use hands, arms, and shoulders repetitively to operate a keyboard and other office equipment, use a telephone, access file cabinets and other items stored at various levels, including overhead
• Ability to speak and hear well enough to communicate clearly and understandably with sufficient volume to ensure an accurate exchange of information at a normal conversational distance, over the telephone, and in a group setting
• Ability to continuously operate a personal computer for extended periods of time (4 or more hours)
• Mental acuity sufficient to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, make valid judgments and decisions

What We Offer

• Excellent full time benefits including comprehensive medical coverage, dental, and vision options
• Life and disability insurance
• 401(k) with company match
• Paid vacation and holidays