Laboratory Supervisor

General Summary

Responsible for the technical, scientific, and/or direct supervision of laboratory personnel and maintenance of policies, procedures, and quality control practices within the department. Work involves planning, organizing, and scheduling the activities of a section of a clinical laboratory (hematology, chemistry, urinalysis, immunology, serology, and phlebotomy).

Key Responsibilities

• Manages laboratory personnel to ensure the compliance and appropriate usage of the organization’s Electronic Medical Record, LIS, and other department specific operating systems.
• Ensures that technical operations meet requirements of CLIA, JCAHO, CAP, and OSHA.
• Prepares for and participates in Laboratory inspections.
• Responsible for counseling, evaluating and administering competency of laboratory staff.
• Supervises training of new employees and students.
• Arranges staff schedules to assure adequate staff and approves all time sheet and vacation requests.
• Responsible for payroll.
• Responsible for inventory management and supply ordering.
• Ensures that incident and variance reports are completed, discussed with manager, and submitted to appropriate administrator.
• Resolves technical and quality control problems.
• Works with IT to update and test LIS and EMR systems.
• Reviews all maintenance, QC/QA data, performs statistical analysis, correlations, linearities, validation of new instrumentation.
• Writes and reviews procedure manuals.
• Manages vendor contracts under the direction of the Department Manager.
• May assist billing department with client billing, CPT, and diagnosis code management/evaluation.
• Assists staff with special procedures/testing, provides training and education to meet and maintain competency.
• Works collaboratively with Laboratory Manager to develop and manage the department budget.
• Works collaboratively with Laboratory Manager to develop and manage new and existing vendor relationships.
• All other duties as assigned by Department Manager.

In the Absence of the Manager

• Assumes all authority and responsibility for all matters of the assigned department of the laboratory, including the daily efficient operation of the department, good quality control practices, scheduling, personnel policy interpretation and counseling, equipment and record keeping maintenance, adequate supply inventory, reference laboratory testing, maintenance of budget limits, maintains good rapport with other supervisors, managers, departments and physicians.
• Analyzes existing business processes and develops strategies for improvement.
• Implements, monitors and upgrades the improved processes.
• Documents all process changes and updates.
• Makes adjustments as necessary based on the impact of process changes.
• Prepares and presents reports on the progress and impact of process improvement initiatives.
• Manages process improvement projects from inception to completion.

Minimum Qualifications

• BS Degree in Science or Medical Technology.
• Minimum of five years of post-graduate work experience as a Medical Technologist.
• MT (ASCP) certification.
• Experience with the supervision of laboratory personnel and knowledge of general accounting principles preferred.