Laboratory Supervisor

Job Purpose/Overview

Manages activities in a veterinary diagnostic reference laboratory, with responsibility for achieving revenue and profitability goals.

Essential Duties And Responsibilities

• Manages activities in a diagnostic reference laboratory, with responsibility for achieving timeline for reporting results to client, revenue and profitability goals.
• Manages staff, assigning work, establishing performance metrics, monitoring activities and evaluating performance.
• Solves escalated issues.
• Administers employment actions, provides coaching and guidance to staff and promotes staff training and development.
• Ensures staff are properly trained and adheres to SOP’s.
• Leads the development of laboratory budget, policies and procedures.
• Ensures production standards and laboratory goals are maintained.
• Leads work activities of the laboratory, planning and organizing work, providing for adequate staffing and resources and maintaining work on schedule so that ongoing client satisfaction is maintained.
• Communicates with other related departments to coordinate work and resolve issues as needed.
• Leads maintenance of laboratory diagnostic equipment and other technical resources.
• Captures customer feedback to product development, sales and other areas to improve product quality and features and enhance the client experience.
• Participates in various related committees and project teams as needed.
• Visits clients and performs other related activities in support of sales and marketing efforts.
• Prepares reports, presentations and other information summarizing work activities.
• Prepares various analyses as needed to highlight issues and resolve questions.
• Prepares and delivers regular general management business reviews to summarize laboratory financial performance, turnaround times, instrument downtime, productivity, quality and other performance metrics.
• Maintains knowledge of changes and developments in the industry affecting work activities.
• May participate in outside industry groups and forums related to business activities.
• Assists with bench tech duties as needed with familiarity in Processing, Parasitology, Serology, Hematology, Urinalysis, and Clinical Chemistry.
• Ensures quality of testing under the guidelines of Quality Assurance.
• Performs other duties as assigned.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Benefits

• Paid Time Off & Holidays
• Medical, Dental, Vision (Multiple Plans Available)
• Basic Life (Company Paid) & Supplemental Life
• Short and Long Term Disability (Company Paid)
• Flexible Spending Accounts/Health Savings Accounts
• Paid Parental Leave
• 401(k) with company match
• Tuition/Continuing Education Reimbursement
• Life Assistance Program
• Pet Care Discounts

Commitment to Equal Employer Opportunities

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.