Laboratory Quality Control Coordinator

Duties And Responsibilities

• Helps Quality Assurance Manager in the development, coordination, and supervision of the Quality Management programs and Safety Programs.
• Trains, coaches, mentors, and develops team members.
• Coordinates team involvement activities to drive “continuous quality improvement” processes.
• Runs Test Method Assessments to ensure test efficiency or if modifications are needed.
• Witnesses Test Methods.
• Maintains the Document Control Management system including Non-Conformance Reports, Quality Guidelines, Statistical Quality Control Data, Management of Change, New Equipment and Existing Equipment Lists, Data Review, Stand Operating Procedures Development, Investigates and reports non-conforming samples.
• Supervises the assurance of consistent quality testing and reporting through the development and enforcement of excellent lab practices and procedures.
• Communicates product safety and quality standards to laboratory personnel.
• Maintains the laboratory environment to identify areas for quality or safety procedure improvements.
• Communicates lab processes and compliance with standards deviations to management.
• Supervises that all Lab instruments are up to date and calibrated.
• Troubleshoots daily lab quality issues.
• Aids in the development of new test methods.
• Reviews, reports, and evaluates all Round Robin Data.
• Assists in correcting customer complaints and maintaining customer satisfaction.
• Supports coordinating all quality safety-related activities including protocols and testing.

Qualifications

• At least 3 years of QHSE management experience.
• Bachelor’s Degree or equivalent work experience.
• Practical understanding of company quality systems.
• Analytic thinking and troubleshooting skills with a Lean Six Sigma background preferred.
• Strong leadership skills and flexible interpersonal skills.
• Excellent presentation and communication skills.
• Excellent internal and external customer service skills.
• Valid driver’s license with a clean driving record.