Laboratory Manager, Hematology Laboratory - Full-Time, Day Shift

About the role

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Laboratory Manager in the Hematology Laboratory department. This position is a 100% onsite opportunity.

Responsibilities

• Manages laboratory operations, ensuring the establishment of appropriate procedures throughout every stage of specimen handling and testing
• Ensures compliance with institutional and departmental policies and procedures
• Works with section supervisor(s) to ensure appropriate staffing and scheduling
• Builds strong relationships with internal and external stakeholders and promotes excellent customer service
• Oversees department quality program and ensures appropriate quality metrics are monitored and met (turnaround times, quality events, etc.)
• Identifies inefficiencies in processes, workflows, and throughput; works with the team to implement process improvements, quality improvements, and ideas designed to minimize waste and increase safety
• Ensures laboratory sections are compliant with all regulatory and accreditation standards and are inspection-ready at all times
• Oversees responses to Event Reports and works with the team to resolve the issues, complete the investigation, and implement corrective action
• Oversees all personnel functions for laboratory section(s)
• Hires, issues corrective actions, promotions, and termination of personnel
• Oversees training, orientation, competency, and on-going continuing education of technical and clerical personnel
• Works with laboratory supervisors to conduct performance evaluations for all technical and clerical staff
• Sponsors employee engagement activities to improve staff job satisfaction
• Ensures employees receive ongoing feedback and development opportunities
• Aligns the team goals with the organization's PRIDE values
• Communicates regularly with the team on updates and changes
• Oversees and participates in external and internal projects to support patient safety and operational excellence
• Performs other duties as requested by senior management

Requirements

• At least five (5) years’ experience in a clinical laboratory, with a minimum of three (3) years at the supervisory level
• Bachelor’s degree from an accredited college or university in biology or other laboratory science (medical technology, biochemistry, chemistry or related scientific field), with formal business training
• Certification or eligibility as a Medical Laboratory Scientist (MLS), Technologist, or Specialist through the American Society of Clinical Pathologists (ASCP), or equivalent
• Minimum qualifications must satisfy CLIA88 requirements for a technical supervisor
• High degree of computer literacy, Microsoft office applications, statistical and network applications; Knowledge and ability to use laboratory/hospitals information systems
• Knowledge and ability to use automated and conventional laboratory equipment
• Fiscal management experience including budget preparations, reporting and financial analysis

Qualifications

• Master’s Degree strongly preferred
• Experience with EPIC Beaker Laboratory Information System
• Hematology or general laboratory technical experience