Laboratory Manager, Lab Service Center - Full-Time, Day Shift

About the role

Be a part of a world-class academic healthcare system, UChicago Medicine, as a Laboratory Manager in the Orland Park Laboratory Service Center. This is a 100% onsite opportunity based in the greater Chicagoland area.

Responsibilities

• Manages laboratory operations, ensuring the establishment of appropriate procedures throughout every stage of specimen handling and testing
• Ensures compliance with institutional and departmental policies and procedures
• Works with section supervisor(s) to ensure appropriate staffing and scheduling
• Builds strong relationships with internal and external stakeholders and promotes excellent customer service
• Oversees department quality program and ensures appropriate quality metrics are monitored and met (turnaround times, quality events, etc.)
• Identifies inefficiencies in processes, workflows, and throughput; works with the team to implement process improvements, quality improvements, and ideas designed to minimize waste and increase safety
• Ensures laboratory sections are compliant with all regulatory and accreditation standards and are inspection-ready at all times
• Oversees responses to Event Reports and works with the team to resolve the issues, complete the investigation, and implement corrective action
• Oversees all personnel functions for laboratory section(s)
• Hires, issues corrective actions, promotions, and termination of personnel
• Oversees training, orientation, competency, and on-going continuing education of technical and clerical personnel
• Works with laboratory supervisors to conduct performance evaluations for all technical and clerical staff
• Safeguards personnel files and ensures all documentation is current
• Sponsors employee engagement activities to improve staff job satisfaction
• Ensures employees receive ongoing feedback and development opportunities
• Aligns the team goals with the organization's PRIDE values
• Communicates regularly with the team on updates and changes
• Participates in external and internal projects to support patient safety and operational excellence
• Performs other duties as requested by senior management

Requirements

• At least five (5) years’ experience in a clinical laboratory, with a minimum of three (3) years at the supervisory level
• Bachelor’s degree from an accredited college or university in biology or other laboratory science (medical technology, biochemistry, chemistry or related scientific field), with formal business training
• Certification or eligibility as a Medical Laboratory Scientist (MLS), Technologist, or Specialist through the American Society of Clinical Pathologists (ASCP), or equivalent
• Minimum qualifications must satisfy CLIA88 requirements for a technical supervisor
• High degree of computer literacy, Microsoft office applications, statistical and network applications; Knowledge and ability to use laboratory/hospitals information systems
• Knowledge and ability to use automated and conventional laboratory equipment
• Fiscal management experience including budget preparations, reporting and financial analysis

Qualifications

• Master’s Degree strongly preferred
• Experience with EPIC Beaker Laboratory Information System

Skills

• Technical expertise
• Strong management capabilities

Benefits

UChicago Medicine is committed to transparency in compensation and benefits. The pay range provided reflects the anticipated wage or salary reasonably expected to be offered for the position. The pay range is based on a full-time equivalent (1.0 FTE) and is reflective of current market data, reviewed on an annual basis. Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity. Pay ranges for employees subject to Collective Bargaining Agreements are negotiated by the medical center and their respective union.

Pay

Compensation offered at the time of hire will vary based on candidate qualifications and experience and organizational considerations, such as internal equity.

Schedule

Shift: Day Shift