Laboratory Clinical Coordinator

About the role

Copley Hospital, located in Morrisville/Stowe VT, is seeking a Laboratory Clinical Coordinator to help coordinate all patients presenting to the laboratory for blood draws. This role organizes and facilitates clerical administrative duties, including answering phones to coordinate referrals and results between outpatient referring offices. The position assists in maintaining efficient patient workflow, enters diagnostic coding accurately for Medical Necessity Determination and billing, and maintains department records and supplies.

The Laboratory Clinical Coordinator is integral in arranging for the smooth flow of patients into outpatient services and communicates directly with staff, patients, and providers to ensure a positive experience. Responsibilities include collecting and validating accurate referring provider information on referrals, communicating with physicians’ offices as needed, and handling requests via phone and Zoom chat. Compliance with all applicable State and Federal laws, regulations, and policies governing healthcare is required.

Responsibilities

• Coordinate patient flow for blood draws in the laboratory.
• Perform clerical and administrative duties, including answering phones to manage referrals and results.
• Assist in maintaining efficient patient workflow.
• Enter diagnostic coding accurately for Medical Necessity Determination and billing.
• Maintain department records and supplies.
• Communicate directly with staff, patients, and providers to ensure a positive patient experience.
• Collect and validate referring provider information on referrals.
• Communicate with physicians’ offices as needed via phone and Zoom chat.
• Ensure compliance with all applicable State and Federal healthcare laws and regulations.

Requirements

• High School Diploma or Equivalent (required).
• 1+ year of experience working in a healthcare setting (e.g., administrative assistant, scheduler).
• Post-high school education (e.g., Associate degree in business, Secretarial Science) (desired).
• Previous phlebotomy experience (desired).

Pay

$19.00–20.50/hour. The posted salary range reflects compensation for candidates with limited experience. An offer may vary based on factors such as experience, education, skills, internal equity, and market data. An offer of employment may be outside of the posted range based on those factors.

Schedule

This is a full-time position, with part-time availability also an option. Copley Hospital offers a variety of shifts across full-time, part-time, and per diem needs.