Laboratory Clerk

About the role

This position involves performing clerical duties associated with and in support of laboratory testing. Responsibilities include assisting in workflow, responding to inquiries, communicating results of laboratory testing, initiating appropriate charges, and assisting in workload tallying. Additionally, the role involves sorting physician orders, manually transporting them to data entry, procurement and processing of blood and body fluids, and certain clerical responsibilities in the blood bank.

Responsibilities

• Processes and orders patient/physician orders according to procedure manual.
• Answers telephone in a friendly voice and caring manner.
• Transfers calls to appropriate associate and/or department according to need.
• Communicates with satellite labs and drawing stations for interpretation of physician orders, specimen requirements, etc.
• Trains and guides new associates of the laboratory.
• Directs phlebotomy team for STAT/now collections.
• Communicates status of reports with nursing units and physician offices as appropriate.
• Wears task appropriate protective apparel.

Requirements

• High school graduate or equivalent.

Qualifications

• Knowledge and skills necessary to communicate to the adolescent, adult, geriatric patient per the established age-specific standard.
• Operates pneumatic chutes and telephone systems according to the procedure manual.
• Prepares, sorts, and delivers patient reports to physician office boxes.
• Faxes reports to physicians' offices.
• Telephones in and outpatient results of critical values, including "Read Back", as needed by the technicians.
• Communicates status of reports with nursing units and physician offices as appropriate.
• Wears task appropriate protective apparel.
• Complies with safety policies applicable to work area as outlined in the safety manual.

Skills

• Must be able to handle and maintain confidential information.
• Must be able to adapt to various workloads and assignments.
• Must possess reading and comprehension skills.
• Must have good oral and written communication skills.
• Must be able to prioritize tasks.
• Must possess and demonstrate good basic knowledge of medical terminology and/or laboratory testing terms.
• Must possess and demonstrate good keyboarding/computer skills.

Benefits

N/A

Pay

N/A

Schedule

Monday through Friday 8am - 4:30pm