Laboratory Clerk

About the role

Labcorp is a global leader in laboratory services, providing insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies, and health systems make confident decisions and improve outcomes. This role offers the opportunity to do meaningful work, grow your career, and make a real impact on people’s health around the world.

Responsibilities

• Act as a liaison between Labcorp, the customer base, and patients.
• Schedule and coordinate specimen pickups on a daily basis.
• Respond to customer inquiries or specimen-related problems in a timely manner.
• Problem solve and provide potential resolutions for any specimen-related issue.
• Utilize multiple databases to process requests and inquiries.
• Prioritize requests based on information gathered.
• Provide status updates and educate the client when needed.
• Perform a variety of administrative/clerical duties (e.g., typing, faxing, and emailing).

Requirements

• High School Diploma or GED.
• 3 months or more of customer service experience.

Preferred Qualifications

• 3 months or more of healthcare industry experience, such as in a physician’s office or hospital.

Skills

• Strong data entry and typing skills; proficient with computers.
• Comfortability with handling biological specimens.
• Ability to accurately identify specimens.
• High level of attention to detail with the ability to prioritize and multitask.
• Ability to work in a fast-paced production environment and meet established turn-around times.
• Strong communication skills, both written and verbal.
• Ability to handle the physical requirements of the position.
• Flexibility to work overtime or other shifts depending on business needs.

Schedule

Tuesday–Saturday, 2:00 PM to 10:30 PM.

Benefits

Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits, including:

• Medical, Dental, and Vision coverage.
• Life, Short-Term Disability (STD), and Long-Term Disability (LTD) insurance.
• 401(k) plan.
• Paid Time Off (PTO) or Flexible Time Off (FTO).
• Tuition Reimbursement.
• Employee Stock Purchase Plan.

Employees regularly scheduled to work less than 20 hours, casual, intern, and temporary employees are eligible only for the 401(k) plan. Employees on a 7-on/7-off schedule receive all benefits except PTO or FTO.