Laboratory Assistant (Per Diem)
North Country Healthcare · Berlin, NH · 1 mo ago
AnalystFull-time
About the Role
The Laboratory Assistant performs phlebotomy, specimen processing, registration, and limited laboratory testing.
Responsibilities
- Exhibits courteous and cooperative behavior toward patients, families, visitors, volunteers, students, peers, and providers.
- Anticipates service needs and proactively resolves issues; practices service recovery skills.
- Works collaboratively both inside and outside the department; promotes performance improvement.
- Follows through on statements and actions in a timely manner; strives for excellence in all endeavors.
- Obtains specimens and independently performs lab tests in the CLIA "waived" and "moderate" complexity category.
- Assists Medical Technologist/Medical Laboratory Technician with performance of other tests, quality controls, and projects as assigned.
- Performs phlebotomy duties, including obtaining venous and capillary blood specimens as ordered.
- Completes paperwork necessary to process specimens (registration, order entry, and result entry).
- Transports STAT blood work and alerts Laboratory Technician to STAT testing; transports specimens from the OR.
- Cleans and disinfects equipment; maintains a safe environment with attention to standard precautions.
- Assesses patients for risk or potential of neglect or abuse and makes referrals as appropriate.
- For Medicare patients, determines if ordered laboratory tests meet Medicare medical necessity guidelines and obtains Medicare ABN (Advanced Beneficiary Notice) prior to obtaining specimen when indicated.
- Consults with ordering practitioner about diagnosis for specific tests if needed.
- Accurately registers patients and enters test orders in Meditech; completes all necessary paperwork in a timely fashion.
- Processes reference laboratory and pathology testing.
- Performs breath alcohol testing and maintains current certification.
- Performs urine drug screen collections and maintains current DOT certification.
- Understands and complies with patient privacy and HIPAA regulations.
- Complies with phone usage policy.
Requirements
- High school graduate or equivalent; associate degree preferred.
- One year of phlebotomy experience is preferred; phlebotomy certificate is desirable.
- Clerical/secretarial experience is preferred.
Skills
- Knowledge of medical terminology is desirable.
- Familiarity with computer applications required; technical aptitude and willingness to learn software applications.
- Congenial and pleasant disposition; strong interpersonal skills for public contact.
- Time management skills and detail-oriented.
- Critical thinking and problem-solving skills.