Laboratory Assistant

About the role

Performs venipuncture and specimen collection/processing; completes chain-of-custody collections and breath alcohol testing as required; supports order entry and clerical workflows; answers laboratory phones and provides customer service; assists with inventory of phlebotomy supplies.

Responsibilities

• Reviews providers' orders, quick-registers patients when needed, and enters appropriate laboratory tests per requisition.
• Verifies patient identity using two patient identifiers prior to all collections.
• Obtains blood specimens via venipuncture, finger stick, or heel stick; collects urine, throat, and nasal specimens per policy.
• Labels specimens with at least two identifiers plus date/time and collector initials; ensures specimen integrity and proper handling/transport.
• Performs chain-of-custody urine drug screen collections and breath alcohol testing per policy.
• Collaborates with nursing to coordinate therapeutic drug-monitoring collections.
• Resolves unusual/unclear test orders by contacting the ordering provider, pathologist, nursing station, or reference lab; escalates unresolved issues to the supervisor.
• Processes specimens and distributes to appropriate internal lab sections or ships to reference laboratories according to policy.
• Maintains par levels and assists with weekly departmental inventory of supplies.
• Participates in performance improvement and required education; performs other duties as assigned.

  Requirements

  • High School diploma preferred.
  • Phlebotomy Certification preferred.
  • Critical thinking, decisive judgment, ability to work with minimal supervision in a stressful environment.
  • Rapid learning and navigation of multiple software systems.
  • Effective English communication (read/write/speak).
  • Ability to complete the Skills Competency Checklist within 90 days of hire.

  Qualifications

  • High School diploma preferred.
  • Phlebotomy Certification preferred.

  Skills

  • Critical thinking.
  • Decisive judgment.
  • Minimal supervision.
  • Rapid learning.
  • Software systems.
  • English communication.
  • Completion of Skills Competency Checklist.

  Benefits

  Comprehensive benefits including multiple levels of medical, dental and vision coverage for full-time and part-time employees; financial protection & PTO; higher education and certification tuition assistance; loan assistance; 401(k) retirement package and company match; employee well-being programs; professional development opportunities.

  Pay

  N/A

  Schedule

  N/A