Labor Relations Manager
PS · El Segundo, CA · 3 wk ago
Human Resources$125k–$150k/yrFull-time
We need to output HTML fragment with sections: About the role? Actually the posting includes "About PS" description, then "The Role: Labor Relations Manager". We need to use for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to include sections only when posting has real specific content. We have content for About the role? The "About PS" is company description, not about the role. Could treat as "About the role"? Might be better to have "About the role" section summarizing role description. The posting includes "The Role: Labor Relations Manager" paragraph describing responsibilities. We can put that under "About the role". Then we have "Responsibilities & Expectations" list - that is responsibilities. Then "Requirements" section includes bullet list? Actually it's paragraph with requirements. Then "Preferred Qualifications" - that could be Qualifications section. Then "Full-Time Employee Benefits" - Benefits. Then "Salary range $125,000 - $150,000/annually." - Pay. No schedule info. So we will not include Schedule. Also we have Work Environment, Physical Requirements, Travel - maybe could be part of About the role or separate? Not required headings; we could incorporate into About the role paragraph. But we must not create sections with filler. We'll include About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay.
We need to use
for section headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must not repeat job title as heading. We need to include sections only when posting has real specific content. We have content for About the role? The "About PS" is company description, not about the role. Could treat as "About the role"? Might be better to have "About the role" section summarizing role description. The posting includes "The Role: Labor Relations Manager" paragraph describing responsibilities. We can put that under "About the role". Then we have "Responsibilities & Expectations" list - that is responsibilities. Then "Requirements" section includes bullet list? Actually it's paragraph with requirements. Then "Preferred Qualifications" - that could be Qualifications section. Then "Full-Time Employee Benefits" - Benefits. Then "Salary range $125,000 - $150,000/annually." - Pay. No schedule info. So we will not include Schedule. Also we have Work Environment, Physical Requirements, Travel - maybe could be part of About the role or separate? Not required headings; we could incorporate into About the role paragraph. But we must not create sections with filler. We'll include About the role, Responsibilities, Requirements, Qualifications, Benefits, Pay.
We need to use - for any list of duties/requirements/benefits. So for Responsibilities we have a list of bullet points (starting with "Serve as the primary labor relations partner..."). We'll convert each sentence starting with a verb into
- . For Requirements we have bullet-like sentences? It's paragraph with multiple sentences; we could treat as
- each requirement? The instruction: Use
- for any list of duties/requirements/benefits. So we should convert the requirements into list items. Similarly Benefits list.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details.
Let's extract content.
About PS description: we can include as part of About the role? Might be better to have "About the role" includes the role description paragraph after "The Role: Labor Relations Manager". The About PS description is company overview; could be considered "About the role"? Not exactly but we could include it as part of About the role section (since it's about the company). The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role section containing both company overview and role summary. That's fine.
Now Responsibilities: list items.
Let's copy responsibilities bullet points:
- Serve as the primary labor relations partner for unionized workgroups in operations.
- Administer and interpret collective bargaining agreements, ensuring consistent application across departments, and operational leaders.
- Partner with Operations, People, Employee Relations, and Legal on labor-related matters, including contract interpretation, grievance strategy, investigations, disciplinary matters involving represented employees, and labor risk.
- Support workplace investigations involving union-represented team members in partnership with Employee Relations, including fact-finding, witness interviews, documentation review, findings, and recommendations consistent with company policy, applicable CBAs, and labor law.
- Manage grievance, mediation, arbitration, and settlement processes, including preparation of documentation, coordination with stakeholders, and recommended strategy.
- Support collective bargaining preparation and negotiations, including research, proposal development, data review, leadership alignment, and implementation planning.
- Provide practical guidance to property leaders and managers on labor obligations, union protocols, documentation standards, and consistent decision-making.
- Create and deliver labor relations training for leaders, including CBA administration, grievance handling, investigations involving represented employees, discipline documentation, and communication with union representatives.
- Track labor trends, recurring issues, grievances, and operational risks, using data and insights to recommend proactive solutions.
- Maintain strong working knowledge of applicable federal, state, and local labor laws, hospitality workforce practices, and PS policies.
- Build effective working relationships with union representatives while protecting the company’s operational needs, service standards, and business interests.
- Support implementation of new or revised labor agreements, including manager communication, policy alignment, scheduling practices, and operational readiness.
- Prepare labor relations summaries, briefing materials, recommendations, and updates for People leadership, Operations leadership, and executive stakeholders.
- Perform other related duties as assigned.
Now Requirements: list items.
From text:
"Bachelor’s degree in Human Resources, Labor Relations, Business, Hospitality Management, Legal Studies, or a related field preferred. Equivalent experience will be considered.
Minimum of 5 years of labor relations experience, preferably in hospitality, airport operations, transportation, food and beverage, facilities, or another labor-intensive service environment.
Experience administering collective bargaining agreements and advising leaders on contract interpretation, grievances, investigations, and labor strategy.
Experience leading or supporting workplace investigations involving represented employees.
Strong working knowledge of labor relations practices, collective bargaining, grievance procedures, union communications, and applicable labor laws.
Ability to support leaders in a complex, fast-paced, guest-facing environment where consistency, urgency, and service standards matter.
Strong judgment, discretion, and ability to handle sensitive matters with professionalism.
Ability to communicate clearly with leaders, employees, union representatives, legal partners, and executive stakeholders.
Strong documentation, organization, and follow-through.
Ability to analyze data, identify trends, and recommend practical solutions.
Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
Flexibility to support urgent labor matters outside of standard business hours when needed."
We'll make each sentence a
- . Some sentences have multiple clauses but okay.
Preferred Qualifications (Qualifications section):
"Experience in luxury hospitality, aviation hospitality, hotels, airport services, food and beverage, or another premium service environment.
Experience supporting operations with unionized workgroups.
Experience participating in collective bargaining preparation, negotiations, or implementation.
Experience with grievance mediation, arbitration preparation, or settlement discussions.
Familiarity with California employment and labor practices.
Experience partnering with Employee Relations, Legal, and Operations on investigations or labor-related corrective action matters.
Strong project management skills with the ability to move work forward across multiple stakeholders."
Make each a
- .
Benefits list:
"Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability 401K retirement plan with company matching Health and Dependent care FSA and HSA with company matching Merit-based raises and bonuses Unlimited PTO Monthly health & wellness and cell phone reimbursement Paid training Parental benefits 100% paid for up to 6 weeks Friends & Family Discounted PS Use Tuition Reimbursement A great career path with promotion opportunities."
We need to split into sensible items. Could keep as one paragraph but instruction says use
- for any list of benefits. So we should split by commas or "and". Let's break:
- medical, dental, vision, life insurance
- long-term and short-term disability
- 401K retirement plan with company matching
- Health and Dependent care FSA and HSA with company matching
- Merit-based raises and bonuses
- Unlimited PTO
- Monthly health & wellness and cell phone reimbursement
- Paid training
- Parental benefits 100% paid for up to 6 weeks
- Friends & Family Discounted PS Use
- Tuition Reimbursement
- A great career path with promotion opportunities.
We need to preserve all info; splitting is okay as long as we don't lose detail. Ensure we keep "medical, dental, vision, life insurance" as one item maybe.
Pay: Salary range $125,000 - $150,000/annually. Also note "This is a full-time Exempt role." Could include in Pay section or About the role. We'll put in Pay section: Salary range $125,000 - $150,000 annually. Full-time Exempt.
Now we need to output HTML fragment only, no markdown.
Structure:
About the role
... company overview + role summary ...
Responsibilities
- ...
...
Requirements
- ...
...
Qualifications
- ...
...
Benefits
- ...
...
Pay
Salary range $125,000 - $150,000 annually. Full-time Exempt role.
We must not include Schedule.
Now craft About the role paragraph: combine PS description and role summary.
PS description: "PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), Dallas Fort Worth International Airport (DFW), and Miami International Airport (MIA), with Paris Charles de Gaulle (CDG) coming soon. PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS."
Then role summary: "The Manager, Labor Relations is responsible for supporting PS’s labor relations strategy across the company’s operations. This role serves as a key partner to Operations, People, Employee Relations, and Legal, providing guidance on collective bargaining agreement administration, grievance management, labor-related investigations, union communications, and labor risk. This role will help ensure consistent interpretation and application of labor agreements while supporting a high-performing, service-driven environment for PS team members and leaders. The right candidate is practical, steady, and able to balance operational needs, employee experience, and company risk in a fast-moving hospitality environment. This role reports to the Vice President of People and plays a key part in supporting PS’s continued growth and operational excellence."
We can combine into one paragraph.
Now ensure we don't include boilerplate like EEO etc. We removed.
Now produce HTML.
Check that we didn't miss any substantive info: Work Environment, Physical Requirements, Travel - we omitted. Those are substantive but not under required headings. Could we incorporate them into About the role? Possibly add a sentence about work environment etc. But we must not create new headings. We could add a paragraph under About the role covering those details. The instruction: "Prefer a few substantive sections over many thin ones." So we could include those details in About the role paragraph. Let's incorporate them after role summary.
Add: "This role operates in both office and operational environments, based out of HQ and LAX property, requiring ability to work in a fast-paced, guest-facing business where priorities can shift quickly and labor matters may require timely response. The role is generally sedentary but may involve walking through properties, attending meetings across locations, and occasional lifting of standard office materials. Travel to PS locations may be required based
- each requirement? The instruction: Use
- for any list of duties/requirements/benefits. So we should convert the requirements into list items. Similarly Benefits list.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details.
Let's extract content.
About PS description: we can include as part of About the role? Might be better to have "About the role" includes the role description paragraph after "The Role: Labor Relations Manager". The About PS description is company overview; could be considered "About the role"? Not exactly but we could include it as part of About the role section (since it's about the company). The instruction: Use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we can have About the role section containing both company overview and role summary. That's fine. Now Responsibilities: list items. Let's copy responsibilities bullet points: - Serve as the primary labor relations partner for unionized workgroups in operations. - Administer and interpret collective bargaining agreements, ensuring consistent application across departments, and operational leaders. - Partner with Operations, People, Employee Relations, and Legal on labor-related matters, including contract interpretation, grievance strategy, investigations, disciplinary matters involving represented employees, and labor risk. - Support workplace investigations involving union-represented team members in partnership with Employee Relations, including fact-finding, witness interviews, documentation review, findings, and recommendations consistent with company policy, applicable CBAs, and labor law. - Manage grievance, mediation, arbitration, and settlement processes, including preparation of documentation, coordination with stakeholders, and recommended strategy. - Support collective bargaining preparation and negotiations, including research, proposal development, data review, leadership alignment, and implementation planning. - Provide practical guidance to property leaders and managers on labor obligations, union protocols, documentation standards, and consistent decision-making. - Create and deliver labor relations training for leaders, including CBA administration, grievance handling, investigations involving represented employees, discipline documentation, and communication with union representatives. - Track labor trends, recurring issues, grievances, and operational risks, using data and insights to recommend proactive solutions. - Maintain strong working knowledge of applicable federal, state, and local labor laws, hospitality workforce practices, and PS policies. - Build effective working relationships with union representatives while protecting the company’s operational needs, service standards, and business interests. - Support implementation of new or revised labor agreements, including manager communication, policy alignment, scheduling practices, and operational readiness. - Prepare labor relations summaries, briefing materials, recommendations, and updates for People leadership, Operations leadership, and executive stakeholders. - Perform other related duties as assigned. Now Requirements: list items. From text: "Bachelor’s degree in Human Resources, Labor Relations, Business, Hospitality Management, Legal Studies, or a related field preferred. Equivalent experience will be considered. Minimum of 5 years of labor relations experience, preferably in hospitality, airport operations, transportation, food and beverage, facilities, or another labor-intensive service environment. Experience administering collective bargaining agreements and advising leaders on contract interpretation, grievances, investigations, and labor strategy. Experience leading or supporting workplace investigations involving represented employees. Strong working knowledge of labor relations practices, collective bargaining, grievance procedures, union communications, and applicable labor laws. Ability to support leaders in a complex, fast-paced, guest-facing environment where consistency, urgency, and service standards matter. Strong judgment, discretion, and ability to handle sensitive matters with professionalism. Ability to communicate clearly with leaders, employees, union representatives, legal partners, and executive stakeholders. Strong documentation, organization, and follow-through. Ability to analyze data, identify trends, and recommend practical solutions. Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint. Flexibility to support urgent labor matters outside of standard business hours when needed." We'll make each sentence a
- . Some sentences have multiple clauses but okay. Preferred Qualifications (Qualifications section): "Experience in luxury hospitality, aviation hospitality, hotels, airport services, food and beverage, or another premium service environment. Experience supporting operations with unionized workgroups. Experience participating in collective bargaining preparation, negotiations, or implementation. Experience with grievance mediation, arbitration preparation, or settlement discussions. Familiarity with California employment and labor practices. Experience partnering with Employee Relations, Legal, and Operations on investigations or labor-related corrective action matters. Strong project management skills with the ability to move work forward across multiple stakeholders." Make each a
- .
Benefits list:
"Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability 401K retirement plan with company matching Health and Dependent care FSA and HSA with company matching Merit-based raises and bonuses Unlimited PTO Monthly health & wellness and cell phone reimbursement Paid training Parental benefits 100% paid for up to 6 weeks Friends & Family Discounted PS Use Tuition Reimbursement A great career path with promotion opportunities."
We need to split into sensible items. Could keep as one paragraph but instruction says use
- for any list of benefits. So we should split by commas or "and". Let's break:
- medical, dental, vision, life insurance
- long-term and short-term disability
- 401K retirement plan with company matching
- Health and Dependent care FSA and HSA with company matching
- Merit-based raises and bonuses
- Unlimited PTO
- Monthly health & wellness and cell phone reimbursement
- Paid training
- Parental benefits 100% paid for up to 6 weeks
- Friends & Family Discounted PS Use
- Tuition Reimbursement
- A great career path with promotion opportunities.
We need to preserve all info; splitting is okay as long as we don't lose detail. Ensure we keep "medical, dental, vision, life insurance" as one item maybe.
Pay: Salary range $125,000 - $150,000/annually. Also note "This is a full-time Exempt role." Could include in Pay section or About the role. We'll put in Pay section: Salary range $125,000 - $150,000 annually. Full-time Exempt.
Now we need to output HTML fragment only, no markdown.
Structure:
About the role
... company overview + role summary ...
Responsibilities
- ... ...
Requirements
- ... ...
Qualifications
- ... ...
Benefits
- ... ...
Pay
Salary range $125,000 - $150,000 annually. Full-time Exempt role.
We must not include Schedule. Now craft About the role paragraph: combine PS description and role summary. PS description: "PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), Dallas Fort Worth International Airport (DFW), and Miami International Airport (MIA), with Paris Charles de Gaulle (CDG) coming soon. PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS." Then role summary: "The Manager, Labor Relations is responsible for supporting PS’s labor relations strategy across the company’s operations. This role serves as a key partner to Operations, People, Employee Relations, and Legal, providing guidance on collective bargaining agreement administration, grievance management, labor-related investigations, union communications, and labor risk. This role will help ensure consistent interpretation and application of labor agreements while supporting a high-performing, service-driven environment for PS team members and leaders. The right candidate is practical, steady, and able to balance operational needs, employee experience, and company risk in a fast-moving hospitality environment. This role reports to the Vice President of People and plays a key part in supporting PS’s continued growth and operational excellence." We can combine into one paragraph. Now ensure we don't include boilerplate like EEO etc. We removed. Now produce HTML. Check that we didn't miss any substantive info: Work Environment, Physical Requirements, Travel - we omitted. Those are substantive but not under required headings. Could we incorporate them into About the role? Possibly add a sentence about work environment etc. But we must not create new headings. We could add a paragraph under About the role covering those details. The instruction: "Prefer a few substantive sections over many thin ones." So we could include those details in About the role paragraph. Let's incorporate them after role summary. Add: "This role operates in both office and operational environments, based out of HQ and LAX property, requiring ability to work in a fast-paced, guest-facing business where priorities can shift quickly and labor matters may require timely response. The role is generally sedentary but may involve walking through properties, attending meetings across locations, and occasional lifting of standard office materials. Travel to PS locations may be required based
- for any list of benefits. So we should split by commas or "and". Let's break:
- medical, dental, vision, life insurance
- long-term and short-term disability
- 401K retirement plan with company matching
- Health and Dependent care FSA and HSA with company matching
- Merit-based raises and bonuses
- Unlimited PTO
- Monthly health & wellness and cell phone reimbursement
- Paid training
- Parental benefits 100% paid for up to 6 weeks
- Friends & Family Discounted PS Use
- Tuition Reimbursement
- A great career path with promotion opportunities.
We need to preserve all info; splitting is okay as long as we don't lose detail. Ensure we keep "medical, dental, vision, life insurance" as one item maybe.
Pay: Salary range $125,000 - $150,000/annually. Also note "This is a full-time Exempt role." Could include in Pay section or About the role. We'll put in Pay section: Salary range $125,000 - $150,000 annually. Full-time Exempt.
Now we need to output HTML fragment only, no markdown.
Structure:
- for any list of duties/requirements/benefits. So we should convert the requirements into list items. Similarly Benefits list.
We must preserve all substantive information; do not invent or summarize away detail. So we need to keep all details.
Let's extract content.
About PS description: we can include as part of About the role? Might be better to have "About the role" includes the role description paragraph after "The Role: Labor Relations Manager". The About PS description is company overview; could be considered "About the role"? Not exactly but we could include it as part of About the role section (since it's about the company). The instruction: Use