Labor Relations Manager

About the role

McGee is reinventing airport and aviation services throughout North America. Our teams of motivated, high‑performing individuals are bringing a scrappy, new, go‑getter agility to ground handling and other services. We are flexible, adaptable, resourceful, collaborative, and inclusive. Our Values: Safety, Mutual Respect, Service, Accountability, Integrity, Pride.

Responsibilities

• Serve as the primary company representative in dealings with the union general chairs.
• Interpret and administer collective bargaining agreements (CBAs).
• Support collective bargaining negotiations, and other related activities related to MOUs or arbitration agreements.
• Manage grievance review board, arbitration preparation, and dispute resolution.
• Build collaborative relationships with union leadership to promote effective communication and operational stability.
• Monitor labor climate and recommend proactive strategies to reduce workplace conflict.
• Ensure consistent application of CBA and labor agreements across stations.
• Maintain accurate labor relations documentation and reporting.
• Partner with Legal and other Human Resources teams on labor‑related litigation, arbitrations, and regulatory matters.
• Identify labor risks and recommend mitigation strategies.
• Assist in contingency planning during labor disruptions or operational emergencies.
• Analyze labor metrics including grievances and disciplinary trends.
• Support change management initiatives involving changes to company policy and CBA changes.
• Train managers and supervisors on labor relations practices, union contract administration, and workplace investigations.
• Develop labor relations guidelines and best practices for frontline leadership.
• Promote respectful workplace standards and conflict resolution techniques.
• Maintain open and honest communication that creates an inclusive, engaging and high‑performance culture that demonstrates McGee’s values of Safety, Service, Integrity, Mutual Respect, Accountability and Pride.
• Perform other duties as assigned to support McGee’s successful business operation.

Requirements

• Must be at least 18 years of age.
• Must be authorized to work in the U.S.
• Successful completion of applicable pre‑employment requirements (criminal background check, drug test, driving record review, employment verification, etc.).
• Ability to obtain and maintain a SIDA badge issued by the airport authority; may also require US Customs seal and/or USPS security clearance.

Qualifications

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of labor relations or employee relations experience, preferably in airline operations, aviation services, ground handling, transportation or logistics.
• Experience handling grievances, arbitrations, and investigations.
• Strong understanding of labor laws and collective bargaining practices.
• Proficiency in Microsoft Office and HRIS systems.
• High school diploma or equivalent.

Skills

• Excellent negotiation, mediation, and conflict resolution skills.
• Strong interpersonal and relationship management abilities.
• Ability to work in fast‑paced, operationally driven environments with irregular schedules.
• Strong analytical, organizational, and communication skills.
• Ability to influence others, work cross‑functionally, and contribute positively to a team‑oriented, safety‑first culture.

Benefits

• Free stand‑by travel privileges on Alaska Airlines, Hawaiian Airlines, & Horizon Air.
• Comprehensive medical, dental