Labor Management Director

About the role

Position Overview The Director of Labor Management is responsible for developing and executing enterprise-wide labor strategies that optimize workforce productivity, control labor costs, and support operational excellence across the resort and casino. This role partners closely with Operations, Finance, People, and Executive Leadership to ensure labor resources are aligned with business demand while maintaining exceptional guest service standards. The Director will lead labor planning, forecasting, reporting, productivity analysis, workforce optimization initiatives, and labor compliance efforts across all business units, including Gaming, Hotel Operations, Food & Beverage, Entertainment, Retail, and Back-of-House operations.

DIVERSITY COMMITMENT Fontainebleau Las Vegas is committed to ensuring an inclusive space and sense of belonging for our Members. We believe our workforce should reflect the vast diversity of the communities we serve, and that diverse voices should be intentionally integrated into our work. We foster a culture of difference and diversity of identity, experience, and perspective, while actively striving for inclusive behaviors across our Company. By promoting these values and continuously pushing for better, we aim to create a positive work environment that encourages equality, inclusion, empowerment, and respect.

Responsibilities

• Lead the development and execution of enterprise labor management strategies that balance operational effectiveness, guest experience, and financial performance
• Oversee labor forecasting, scheduling optimization, productivity analysis, and workforce planning across all resort departments
• Partner with operational leaders to establish department labor standards, staffing models, and productivity benchmarks
• Monitor daily, weekly, monthly, and annual labor performance metrics and identify opportunities for efficiency improvements
• Develop executive-level labor dashboards and reporting to communicate key workforce trends, risks, and opportunities
• Analyze labor utilization, overtime, premium pay, turnover, absenteeism, and scheduling effectiveness to drive informed business decisions
• Support budgeting, forecasting, and labor expense management initiatives
• Identify, recommend, and implement labor optimization solutions and technology enhancements
• Ensure compliance with collective bargaining agreements, wage and hour regulations, employment laws, and company policies
• Support operational leaders in labor planning for seasonal fluctuations, special events, conventions, entertainment activations, and business growth initiatives
• Lead workforce-related analytical projects and provide actionable recommendations to executive leadership
• Develop and maintain labor governance processes, reporting standards, and accountability measures across the organization
• Lead and develop a team responsible for labor analytics, workforce planning, and productivity management
• Lead the implementation, enhancement, and ongoing optimization of UKG Workforce Management (WFM) Advanced Scheduling to improve scheduling effectiveness, labor utilization, productivity, compliance, and operational efficiency
• Temporary or permanent duties and responsibilities may be added to or modified as deemed necessary

Qualifications

Must be at least 21 years of age. Bachelor’s Degree in Business, Finance, or related field preferred and/or equivalent combination of education and experience. Minimum five (5) years in FP&A, labor management, business transformation, or operational strategy, with a strong focus on labor efficiency. Experience within a large-scale hospitality, gaming, resort, or entertainment environment preferred. Direct experience implementing, configuring, optimizing, or managing UKG Workforce Management (WFM) Advanced Scheduling in a large-scale resort, casino, hospitality, healthcare, retail, or multi-site operation. Strong understanding of labor forecasting models, productivity metrics, workforce analytics, and financial planning. Experience supporting union