Director, Labor Relations
Spectrum · Town and Country, MO · 2 days ago
On-siteHuman ResourcesFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections where there is real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate. Must preserve all substantive info.
We need to parse the posting.
Key content:
- Intro: "This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future." That's a requirement (immigration). Also "Are you an experienced labor relations professional..." is like a hook.
- Description: "Spectrum keeps over 35 million customers connected across our 45-state footprint by offering state-of-the-art products and services including Spectrum Internet®, TV, mobile, and voice. Our Human Resource department plays the integral role of keeping our employees happy, growing, protected, and insured. We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people. This role can be located in one of the following corporate office locations: Las Vegas NV, Charlotte NC, Greenwood Village CO, Atlanta GA or St. Louis MO."
- "BE PART OF THE CONNECTION As a Labor Relations Director, you will be responsible for developing and implementing strategies to maintain an engaged and productive workforce. This includes working with leaders and frontline employees to ensure a positive employee working environment, educating management on labor related issues, and developing proactive measures to create a culture that can attract and retain great employees. It’s a career that develops as you do, with opportunities to grow."
- Then bullet list: "What Our Labor Relations Directors Enjoy Most" with items:
- Developing relationships and working collaboratively with leaders and frontline employees throughout Spectrum’s 45 state footprint.
- Supporting the Senior Director, Labor Relations in defining and articulating the organization's strategies for proactive employee and labor relations
- Providing consultative direction to ensure a company culture that allows the Company to attract and retain great employees
- Developing and delivering preventative labor relations training
- Developing strategies to resolve problematic employee situations and employee relations issues
- Ensuring compliance with all applicable laws and regulations relative to labor relations
- Then: "Your goal is to provide excellent service with an appropriate sense of urgency. With over 100,000 employees, your work is essential to the relationship between our leaders and frontline and helping ensure that Spectrum is a place where people develop long lasting careers. If you’re up to the challenge, you’ll find a rewarding career at Spectrum."
- Then "Required Qualifications WHAT YOU’LL BRING TO SPECTRUM Experience: Labor relations experience of 5+ years, must have experience managing organizing campaigns. Management and/or HR experience 5+ years Education: Bachelor's degree or equivalent work experience Technical skills: Deep knowledge of employee relations practices and labor law. Organizing campaign experience. Skills: Demonstrated analytic, organizational, and problem-solving skills. Demonstrated team and relationship building skills. Proven leadership and mentoring skills. Strong training and presentation skills. Abilities: Ability to read, write, speak, and understand English. Can develop and implement action plans. Can effectively present information to management. Can make decisions and solve problems while working under pressure. Can show judgment and initiative and accomplish job duties. Can communicate effectively with all levels in the organization. Can think strategically and anticipate future trends, needs, and expectations Travel Ability: Office environment with 50-75% travel required."
- Then "Preferred Qualifications Law degree or Masters in ER/LR Knowledge of telecommunications industry is a plus"
- Then "SPECTRUM CONNECTS YOU TO MORE Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company. Supportive Teams: Who you are matters here. We aim to foster an inclusive workplace where every person is empowered to bring their best ideas. Learning Culture: With a dedicated focus on training and development, employees can have confidence that day one is truly just the beginning of a dynamic career. Total Rewards: See all the ways we invest in you—at work and in life."
- Then "Apply now, connect a friend to this opportunity or sign up for job alerts!" (application instruction, to be removed)
- Then "HGN715 2026-82279 HGN715 2026" (metadata, drop)
- Then "Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life." This mentions pay and benefits but not specifics. We cannot create Pay/Benefits sections unless posting actually states them. It says "comprehensive pay and benefits package" but no specifics. According to rule: never create Pay/Schedule/Benefits sections unless the posting actually states them. It does state there is a comprehensive pay and benefits package, but not specifics. Is that enough? The rule says: never emit a heading followed by filler/placeholder text (e.g., "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. The phrase "comprehensive pay and benefits package" is a statement that such exists, but not specifics. Might be considered stating them? It's vague. Safer to not create Pay/Benefits sections because no concrete details. However we could include a Benefits section if we have content like "comprehensive pay and benefits package". But that is still vague. The rule says "never create Pay/Schedule/Benefits sections unless the posting actually states them." It does state them in general. I'd interpret that as we can include a Benefits section with that statement. But we also have "Total Rewards: See all the ways we invest in you—at work and in life." That's also vague. Might be better to include a Benefits section with that statement.
Schedule: Travel Ability: Office environment with 50-75% travel required. That's schedule/travel info. So we can include a Schedule section with that.
Pay: Not specific numbers, so we should not create Pay section.
Benefits: We have statement about comprehensive pay and benefits package and Total Rewards. Could include Benefits section with that.
We must not include boilerplate like EEO etc. At end there is EEO statement: "Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans." That's boilerplate, remove.
Also "A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances." That's also boilerplate? Might be considered legal, remove.
Also "Get to Know Us Charter Communications provides superior communication..." that's boilerplate about company, maybe keep? It's describing the company, but could be considered part of About the role? Might be okay to keep as part of About the role? It's not directly about the role but about the company. The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "Get to Know Us Charter Communications..." is not legal/EEO, it's about the company. Might be considered substantive? It's describing the company's offerings. Could be kept under About the role or maybe a separate section? But we only have predefined headings. Could include under About the role.
We also have "Watch this video to learn more." That's application instruction? maybe remove.
"Grow Your Career Here We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members." That's also generic but could be kept.
We need to decide sections.
Potential sections:
- About the role: could include description of Spectrum, role purpose, locations.
- Responsibilities: the bullet list of what Labor Relations Directors enjoy most (these are responsibilities). Also the earlier sentence about developing and implementing strategies.
- Requirements: maybe the immigration requirement and travel ability? Actually travel is schedule. Requirements could be the "Required Qualifications" block.
- Qualifications: maybe separate Education/Experience? But we have Required Qualifications and Preferred Qualifications. Could combine into Qualifications section.
- Skills: could be extracted from Required Qualifications skills list.
- Benefits: statement about comprehensive pay and benefits package, Total Rewards.
- Schedule: travel 50-75%.
We must not repeat job title as heading.
We must not include duplicated lines.
We must output only HTML fragment.
Let's extract content.
About the role:
- Spectrum keeps over 35 million customers connected across our 45-state footprint by offering state-of-the-art products and services including Spectrum Internet®, TV, mobile, and voice.
- Our Human Resource department plays the integral role of keeping our employees happy, growing, protected, and insured.
- We understand the importance and value each employee has in making Spectrum successful, so we drive and improve the dedicated resources and programs that serve our people.
- This role can be located in one of the following corporate office locations: Las Vegas NV, Charlotte NC, Greenwood Village CO, Atlanta GA or St. Louis MO.
- As a Labor Relations Director, you will be responsible for developing and implementing strategies to maintain an engaged and productive workforce. This includes working with leaders and frontline employees to ensure a positive employee working environment, educating management on labor related issues, and developing proactive measures to create a culture that can attract and retain great employees. It’s a career that develops as you do, with opportunities to grow.
- Your goal is to provide excellent service with an appropriate sense of urgency. With over 100,000 employees, your work is essential to the relationship between our leaders and frontline and helping ensure that Spectrum is a place where people develop long lasting careers. If you’re up to the challenge, you’ll find a rewarding career at Spectrum.
- Also maybe include "Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach." This is about company; could be included.
But we must avoid duplication. The earlier lines already mention Spectrum Internet etc. Might be okay to include.
Responsibilities:
- Developing relationships and working collaboratively with leaders and frontline employees throughout Spectrum’s 45 state footprint.
- Supporting the Senior Director, Labor Relations in defining and articulating the organization's strategies for proactive employee and labor relations
- Providing consultative direction to ensure a company culture that allows the Company to attract and retain great employees
- Developing and delivering preventative labor relations training
- Developing strategies to resolve problematic employee situations and employee relations issues
- Ensuring compliance with all applicable laws and regulations relative to labor relations
Also maybe the earlier "developing and implementing strategies..." but that's covered.
Requirements:
- Ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
- Labor relations experience of 5+ years, must have experience managing organizing campaigns.
- Management and/or HR experience 5+ years
- Bachelor's degree or equivalent work experience
- Deep knowledge of employee relations practices and labor law. Organizing campaign experience.
- Ability to read, write, speak, and understand English.
- Can develop and implement action plans.
- Can effectively present information to management.
- Can make decisions and solve problems while working under pressure.
- Can show judgment and initiative and accomplish job duties.
- Can communicate effectively with all levels in the organization.
- Can think strategically and anticipate future trends, needs, and expectations.
- Travel Ability: Office environment with 50-75% travel required. (maybe schedule)
Qualifications:
- Preferred: Law degree or Masters in ER/LR
- Knowledge of telecommunications industry is a plus
Skills:
- Demonstrated analytic, organizational, and problem-solving skills.
- Demonstrated team and relationship building skills.
- Proven leadership and mentoring skills.
- Strong training and