Lab Tech Assistant - Core Laboratory - St. Charles Hospital

As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. We seek people committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.

About the role

The Lab Tech Assistant is responsible for laboratory duties that include preparing specimens for analysis by registering and accessioning orders, verifying specimen acceptability, and performing established pre-analytical and analytical laboratory procedures. The role also involves performing phlebotomy and specimen collection according to established procedures to ensure proper processing.

Responsibilities

• Provides excellent customer service by greeting patients and the community in a respectful manner.
• Collects blood specimens from patients, follows established venipuncture procedures, and transports specimens to the testing laboratory to ensure specimen integrity.
• Supports technologists by assisting with loading and maintaining instruments, preparing reagents, thawing, pooling, importing, and issuing blood products.
• Recognizes instrument and equipment malfunctions and informs appropriate personnel of problems, issues, and resolutions.
• Performs department-related clerical duties such as checking inventory, stocking supplies, and answering phones when needed.
• Troubleshoots and resolves problems promptly.
• Travels to off-site locations as required.
• Performs other duties as assigned.

Requirements

• High School Diploma or GED (required).
• Associate degree in Biology or Chemistry (preferred).
• Laboratory experience preferred but not required.
• Keyboarding or data entry experience preferred but not required.

Skills & Abilities

• Ability to provide quality, error-free work in a fast-paced environment.
• Professional engagement with staff and patients.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) with employer contributions (when eligible).
• Medical, dental, vision, and prescription coverage, including HSA/FSA options.
• Life insurance, mental health resources, and discounts.
• Paid time off, parental leave, FMLA leave, short- and long-term disability, and backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

Benefits may vary based on market and employment status.