Lab Tech Assistant - Core Laboratory - Springfield Regional Medical Center

Mercy Health is a faith-based, patient-focused organization dedicated to enhancing the health and well-being of all people through exceptional patient care. We foster a culture of compassion, collaboration, excellence, and respect, and seek individuals committed to our core values of compassion, human dignity, integrity, service, and stewardship.

About the role

The Lab Tech Assistant supports laboratory operations by preparing specimens for analysis, performing pre-analytical and analytical procedures, and conducting phlebotomy and specimen collection. This role also involves maintaining inventory, stocking supplies, and assisting with waived testing and slide preparation.

Responsibilities

• Provide excellent customer service by greeting patients and the community respectfully.
• Collect blood specimens using established venipuncture procedures and transport them to the testing laboratory while ensuring specimen integrity.
• Support technologists by assisting with instrument maintenance, reagent preparation, and blood product handling (thawing, pooling, importing, and issuing).
• Identify and report instrument or equipment malfunctions to appropriate personnel.
• Perform clerical duties, including inventory checks, stocking supplies, and answering phones as needed.
• Troubleshoot and resolve problems promptly.
• Travel to off-site locations as required.
• Perform other duties as assigned.

Requirements

• High School Diploma or GED (required).
• Associate’s degree in Biology or Chemistry (preferred).
• Laboratory experience (preferred but not required).
• Keyboarding or data entry experience (preferred but not required).

Skills & Abilities

• Ability to deliver quality, error-free work in a fast-paced environment.
• Professional and respectful engagement with staff and patients.

Benefits

• Competitive pay, incentives, and referral bonuses.
• 403(b) retirement plan with employer contributions (when eligible).
• Medical, dental, vision, and prescription coverage, including HSA/FSA options.
• Life insurance, mental health resources, and employee discounts.
• Paid time off, parental leave, FMLA leave, and short- and long-term disability coverage.
• Backup care for children and elders.
• Tuition assistance, professional development, and continuing education support.

Benefits may vary based on market and employment status.