Lab Support Technician II- Gross Room

Summary of Job Duties

The Lab Support Technician II will be expected to perform clerical duties including, but not limited to, triaging phone calls, triaging specimens, assigning identification numbers to specimens along with patient name and specimen type, reviewing, verifying, and logging all incoming consultation cases from outside facilities into the UAMS system, and verifying patient status, insurance coverage and proper authorizations prior to services. The LST II is responsible for collecting patient information and data within regulation as well as guaranteeing patient identification throughout every process. The LST II works to support other staff members and the department as needed.

Qualifications

Minimum Qualifications:

• High School diploma or GED equivalent and two (2) years of experience as a Lab Tech or Assistant in a Clinical Laboratory
• OR 60 hours of completed higher education in a health sciences program

Responsibilities

• Accessioning specimen outreach and Surgical Pathology
• Verifying correct insurance for each patient
• Clerical work for Gross Department
• Triage all calls made to gross lab
• Customer service: Assist clinics looking for results
• Correcting incorrect patient information
• Fulfilling any requests outside clinics may need, i.e. supplies, requisitions, etc.
• Maintaining a clean and organized area
• Other duties as assigned

Benefits

• Health: Medical, Dental and Vision plans available for qualifying staff and family
• Holiday, Vacation and Sick Leave
• Education discount for staff and dependents (undergraduate only)
• Retirement: Up to 10% matched contribution from UAMS
• Basic Life Insurance up to $50,000
• Career Training and Educational Opportunities
• Merchant Discounts
• Concierge prescription delivery on the main campus when using UAMS pharmacy

Additional Information

• Closing Date: 09/05/2026
• Type of Position: Other Health Care - Clinical Support
• Job Type: Regular
• Work Shift: Shift Vary (United States of America)
• Sponsorship Available: No
• Benefits Eligible: Yes
• Required Documents to Apply: List of three Professional References (name, email, business title), Resume
• Optional Documents: Proof of Veteran Status
• Pre-employment Screening Requirements: Annual TB Screening, Criminal Background Check, Substance Abuse Testing

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