Lab Support Technician, Full Time

About the role

The Laboratory Support Technician (LST II) is part of the provider care team, acting in a support capacity for reports, data, and scheduling functions of the laboratory. This position is responsible for the accurate, timely, and effective provision of laboratory support mechanisms. The LST II will exhibit excellent customer service skills in line with the Mercy Signature Service Standards with all customer interactions. The role involves skillful acquisition of all required types of specimens for laboratory testing, utilizing safe, accurate, and professional methodologies while observing HIPAA confidentiality requirements and lab policies. Performs duties and responsibilities in a manner consistent with Mercy’s mission, values, and Mercy Service Standards.

Responsibilities

• Provide accurate and timely laboratory support for reports, data, and scheduling functions.
• Exhibit excellent customer service skills in all interactions.
• Acquire specimens for laboratory testing using safe, accurate, and professional methods.
• Adhere to HIPAA confidentiality requirements and laboratory policies.
• Complete facility-specific competencies, including checklists, written examinations, and management observations, to advance to higher job levels.

Requirements

• High school diploma or equivalent required.
• 6 months of phlebotomy or clinical laboratory experience or successful completion of a clinical training program.

Benefits

• Medical, dental, and vision coverage.
• Paid time off.
• Tuition support.
• Matched retirement plans for team members working 32+ hours per pay period.

Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion.