Lab Support Tech I - Discover Together Biobank
Job Responsibilities
- Maintain currency in the field through continuing education, conferences, meetings, in-services, networking, literature, and/or seminars.
- Attend all mandatory CCHMC training sessions.
- Implement obtained knowledge/skills into one's own work, the department, and/or the organization.
- Assume responsibility for one's own professional growth and development.
- May participate in internal/external professional committees, agencies, councils, and/or activities.
- Participate in improving /assuring organizational and/or departmental performance/quality through recommending areas or approaches for improvement activities, performing new procedures, collecting data and/or providing input to department discussions.
- Anticipate and actively identify and recommend areas for process/system improvement.
- May work with appropriate personnel to implement agreed upon changes.
- May participate in the evaluation of improvement initiatives/activities.
Technical
- Responsible for one primary function of laboratory support including collection of samples for laboratory testing following approved laboratory procedures.
- Receive and accession specimens using LIS; ensuring proper patient identification, specimen integrity and timeliness.
- Performs EPIC registration as required.
- Competencies are required following CAP (College of American Pathologists) guidelines.
- Resolves test order related issues (test in question, sample in question) and manages add-on tests.
- Perform routine procedures within respective discipline, including the collection and analysis of data which will affect decisions regarding patient care.
- Accurately and completely documents activities in HIS or LIS as appropriate.
Customer Service
- Act as a customer advocate and strive to better meet the needs of, and to support, patients and/or families.
- Utilize a customer focus to complete assignments and/or interact with customers in a courteous, attentive and conscientious manner.
- Respond quickly to parent requests and concerns.
- Provide appropriate education/information to patients and/or families.
Department Support
- Produces work that is accurate, neat, complete and timely.
- Identifies technical and specimen related problems or discrepancies.
- Demonstrates knowledge of laboratory information systems.
- Ability to retrieve result, locate, specimen requirements, fax results, troubleshoot a specimen test issue.
- Performs registrations, scanning, and assists send-outs in monitoring pending logs.
- Performs routine operational functions such as supply inventory.
- Monitors transfer lists from outpatient laboratories to assure specimen receipt.
- Demonstrates flexibility within the department.
About the Role
Produces work that is accurate, neat, complete and timely. Identifies technical and specimen related problems or discrepancies. Demonstrates knowledge of laboratory information systems. Ability to retrieve result, locate, specimen requirements, fax results, troubleshoot a specimen test issue. Performs registrations, scanning, and assists send-outs in monitoring pending logs. Performs routine operational functions such as supply inventory. Monitors transfer lists from outpatient laboratories to assure specimen receipt. Demonstrates flexibility within the department. To provide specimen collection or processing of laboratory samples for the Clinical Laboratory department of a Medical Center dedicated to the care of infants, children and adolescents.
Qualifications
- High school diploma or equivalent
- No directly related experience preferred
Requirements
No directly related experience preferred
Skills
No directly related experience preferred
Benefits
No directly related experience preferred
Pay
Starting pay is based on experience, skills, and equity; exceptions may apply for highly qualified candidates. Additional pay (e.g., shift, on-call, or weekend differentials) and benefits may apply. Annual pay may vary based on FTE status.
Schedule
Full time