Lab Supervisor

About the Role

Plans, manages, coordinates and supervises the activities of the phlebotomy department. Responsible for quality and quantity of work, procedures, methods, costs, and personnel of the sections.

Responsibilities

• Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
• Hires, trains, orients, and promotes teamwork and mentors department colleagues.
• Plans, prepares and coordinates work schedules to provide adequate coverage and efficient use of team to maintain high department productivity.
• Effectively prioritizes work within the assigned department to maintain maximum efficiency.
• Plans, develops, prepares and maintains assigned procedure manuals according to regulatory requirements.
• Ensures that department or shift personnel provide accurate and timely testing results in accordance with laboratory standards.
• Ensures that QC testing and proficiency testing is performed, recorded and evaluated according to established guidelines and that out-of-control results are resolved in a timely manner.
• Develops and/or maintains a quality assurance program that meets all the requirements of applicable accrediting agencies.
• Effectively communicates and works cooperatively with pathologists, laboratory manager, co-workers, nurses, clinicians and the units to ensure the quality of the laboratory testing and optimum performance of department.
• Effectively communicates and works cooperatively with nursing units and physician offices, the laboratory operations director, and the laboratory medical director to evaluate requests for new tests.
• Maintains department in accordance to regulatory requirements before, during and after all regulatory inspections.
• Performs and monitors performance evaluations and competency levels of appropriate staff; other supervisory duties including, but not limited to, performance evaluations and mentoring, motivating, counseling and terminating employees.
• Responsible for monitoring and ordering supplies for department.
• Monitors patient satisfaction with emphasis on continual improvement of the laboratory experience which includes quality, accuracy, billing and timeliness of services.
• Ability to interact on a daily basis with laboratory clerical staff, other department staff, outside billing and insurance agencies, coroners, funeral home personnel, department coordinators, department director, medical staff and physician office staff.
• Assists manager to determine department needs and allocate all resources within budget.
• Maintains department employee records at JCAHO and CAP standards.
• Collaborates with other service departments as needed to improve patient flow and work processes.

Requirements

• Medical Technologist (MT), Medical Laboratory Scientist (MLS), Clinical Laboratory Scientist (CLS), Medical Laboratory Technician (MLT) or equivalent certification by the American Society for Clinical Pathology (ASCP) or American Medical Technologist (AMT) required, or certification as a Histotechnologist or Cytotechnologist by a recognized agency preferred.
• Bachelor’s degree in clinical laboratory science, Chemistry, Biochemistry, Biology or Health Related Science field required.
• Specialty certification for the specific laboratory section(s) preferred.
• 3 years of experience in a specialty area(s) preferred.
• Must have experience in human relations, communications and management skills.

Benefits

• Market-competitive pay.
• Generous PTO and multiple options for comprehensive benefits that begin on day one.
• Retirement planning and matching.
• College savings plans for your family.
• Multiple life insurance plans that can change as your needs develop.
• Employee Assistance Programs.
• Tuition reimbursement and educational opportunities to help you learn and grow.

Visit https://www.saintalphonsus.org/careers/ to learn more.

About the Organization

Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.

• Best Large Employer, Forbes
• Top 15 Health Systems in the country by IBM Watson Health
• The region’s most advanced Trauma Center (Level II)
• Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.