Lab Scientist, Applications [Pharma/Biopharma Workflow]

About the role

The role of a Lab Scientist involves providing scientific expertise and support to customers, sales teams, and internal partners within CMD (Chromatography and Mass Spectrometry Division) to resolve complex analytical challenges by utilizing chromatography and mass spectrometry techniques.

Responsibilities

• Conduct product demonstrations to customers on the accurate use, product features, functionality, application of instruments and software, and best practices.
• Understand customer’s motivation, success criteria and pain points and be able to effectively communicate customer feedback to the product development team regarding customer needs, product performance, and potential improvements.
• Collaborate with customers and internal teams to customize applications and methodologies. This includes troubleshooting, method development, and data interpretation.
• Deliver presentations to highlight the capabilities and benefits of solutions for various applications. Effectively communicate complex scientific concepts to diverse audiences.
• Drive Collaboration: Work cross-functionally with internal teams, including marketing and sales, to support strategic execution of the entire demo process.
• Stay informed about the latest scientific literature, methodologies, and regulatory requirements. Acts as a trusted expert to our customers to increase customer satisfaction and loyalty which contributes to the overall success of the business.
• Provide scientific support and counsel to internal teams and customers and identify improvement opportunities.

Requirements

• A bachelor’s degree (or higher) in chemistry, biochemistry, or a related scientific field and/or equivalent work experience.
• 2-3 years of hands-on technical experience with chromatography and mass spectrometry instruments, software, data analysis, and techniques.
• Pharma/Biopharma Industrial Lab Experience Preferred.
• Experience developing and optimizing methods/protocols relevant to pharma/biopharma Analytical Development (AD) and/or QA/QC.
• Experience supporting biopharmaceutical applications through the characterization of pharmaceuticals or biologicals quantitatively or qualitatively.

Qualifications

• Ability to work independently, manage multiple projects simultaneously, and meet deadlines.
• Outstanding teamwork and collaboration skills to foster creativity and contribute to the team's success.
• Excellent problem-solving skills and ability to troubleshoot technical issues and provide guidance on product usage and optimization.
• Persuasive communication and presentation skills, with the ability to effectively convey complex scientific concepts to both technical and non-technical audiences.

Skills

• Knowledge, Skills, Abilities

Benefits

• We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, company pension/retirement, and a range of employee benefits!
• Our U.S. colleagues and their families can count on a comprehensive Total Rewards package that includes: A choice of national medical and dental plans, and a national vision plan, including health incentive programsEmployee assistance and family support programs, including commuter benefits and tuition reimbursementAt least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policyRetirement and savings programs, such as our competitive 401(k) U.S. retirement savings planEmployees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount

Pay

The salary range estimated for this position based in Massachusetts is $84,000.00–$125,000.00.

Schedule

Standard (Mon-Fri)

Environmental Conditions

Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazardous/toxic materials