Lab QC Manager

Responsibilities

• Oversee green coffee sample processes, including obtaining, receiving samples, sample roasting, cupping, and scoring using Cropster software.
• Operate, maintain, and calibrate lab equipment such as sample roasters, moisture meters, ColorTrac devices, water activity meters, brewers, and grinders.
• Place purchase orders and approve invoices for green coffee and lab-related expenses.
• Set up and conduct regular coffee cupping and tasting sessions to evaluate flavor, aroma, and overall quality, ensuring products meet established QC standards.
• Maintain detailed and up-to-date inventories of all coffee lots, tracking quantities and other relevant data.
• Regularly update and maintain accurate records of time and temperature profiles for roasting.
• Oversee logistics of releasing and transportation of coffee between warehouses.
• Communicate with production, Customer Service, and Marketing on the status of inventory substitution, replacements, and lots running out.
• Manage and maintain Organic Certification documentation (Google Drive and printed manuals).
• Assist with SQF certification as part of the FSMS team and act as FSMS alternate.
• Perform traceability audits.
• Ensure all vendors comply with FSMS requirements; communicate with importers to obtain and verify certifications such as SQF, Organic, Fair Trade (FTO), and Rainforest Alliance.
• Create and maintain roasting profiles and blend recipes for production.
• Perform random quality checks on production roasts.
• Work with roasters to minimize failed goals in Cropster.
• Support production tasks, including order processing, shipping, and receiving when necessary.
• Serve as a backup production roaster when needed.
• Forecast coffee demand for large orders and implement inventory management strategies.
• Provide marketing with accurate and relevant information about coffee lots, including origin, certifications, and flavor profiles.
• Work with the team to create brewing and espresso extraction profiles and cupping notes.

Qualifications

• Strong passion for coffee with a desire to learn and grow.
• Strong multitasking and organizational skills.
• Ability to lift up to 50 lbs.
• Proficiency in Cropster, Microsoft Word, Excel, Google Drive, and Adobe.
• Strong math skills essential for roasting and operational tasks.
• Attention to detail with neat handwriting.
• Team player attitude with a willingness to contribute across departments.
• May involve international travel.

Pay

$20.00 – $30.00 per hour, depending on experience.

Schedule

8-hour shifts, Monday through Friday.