Lab Pack Manager

Primary Responsibilities

• Manage the day-to-day activities of Environmental Technicians working both in the field and within the facility.
• Partner with the sales team to conduct job walks and prepare estimates and pricing.
• Conduct regular quality assurance visits to customer sites. Follow up to resolve and prevent any issues.
• Ensure that the required documentation is complete and accurate to meet state, federal, EPA, DOT and DEA regulations as well as any documentation required per customer agreement.
• Maintain performance of staff against guidelines (such as number of stops per day) and apply corrective actions as needed.
• Conduct weekly meetings with staff to provide updates and address any issues that arise.
• Aid in the development/modification of field Standard Operating Procedures to achieve implementation of best practices throughout all Field Services staff.
• Hire, train, coach, counsel, motivate, discipline, and, when necessary, terminate subordinate team members.
• Participate in annual goal setting/performance appraisal process and make compensation change recommendations accordingly.
• Develop training materials and ensure effective execution of the instruction.
• Provide regular and ad-hoc reports to management.
• Aid Sales with store and distribution center inspections.
• Serve as liaison among Sales, Office Operations and Field Services.
• Manage exceptions in the field and resolve atypical problems.
• Accept ownership of controlled pharmaceuticals on behalf of Clean Earth.
• Perform other reasonably related tasks as assigned by management.

Qualifications

• Basic Required Qualifications: High School diploma or General Educational Development (GED) required, five or more years of experience in lab packing, segregating pharmaceutical waste, chemical service specialist or as a truck driver, valid driver's license.
• PREFERRED Qualifications: Hazardous waste processing experience, two or more years of field management experience, willingness to accept ownership of controlled pharmaceuticals on behalf of Clean Earth, the ability to properly classify controlled substances by DEA guidelines, experience with and a general knowledge of RCRA, DOT, and DEA Regulations as they relate to waste characterization and the transportation of hazardous waste, knowledge of computer software applications including MS Office Suite, willingness and ability to travel via automobile and commercial airline up to 25% with occasional overnight travel, must be able to regularly access and use general office equipment including phones, computers, copiers, etc., must be able to work in a busy, often distracting work environment that is generally climate controlled.

Additional Information

• Benefits: Comprehensive benefits package includes paid time off policies, as well as health, dental, vision, life insurance, tuition reimbursement, paid volunteering and more. In addition, commencing no later than January 1, 2027, benefits package will include participation in an employer sponsored 401(k) plan, to save for retirement.
• Pay and benefits for employees represented by a union are outlined in their collective bargaining agreement.
• We are an Equal Opportunity Employer!