Lab & Network Support Engineer

About the role

UST is searching for a Lab & Network Support Engineer who will install, configure, and maintain Windows Deployment Services (WDS) for OS imaging and provisioning.

Responsibilities

• Create and maintain OS images (.WIM) and manage unattended installations (Unattend.xml) with driver injection.
• Configure and troubleshoot PXE boot, BIOS/UEFI settings, and multicast/unicast deployment methods.
• Manage LAN/WAN connectivity, VLANs, switch configuration, and core network services (DHCP, DNS, TFTP).
• Perform network troubleshooting and diagnostics using tools such as Wireshark, Ping, Tracert, and Netstat; manage firewall/port rules.
• Administer Windows Server and Linux (Ubuntu/RHEL) systems, including services, file systems, users, and permissions.
• Write and maintain PowerShell/Bash scripts for lab operations.
• Perform root cause analysis (RCA) and resolve deployment, performance, and network issues.

Requirements

• Windows Deployment Services (WDS), WIM imaging, PXE boot, Unattend.xml
• BIOS/UEFI configuration, driver injection, multicast/unicast deployment
• LAN/WAN, DHCP/DNS/TFTP, VLANs, switch configuration, TCP/IP
• Network troubleshooting (Wireshark, Ping, Tracert, Netstat), firewalls
• Windows Server and Linux administration
• PowerShell and Bash scripting
• Root cause analysis, log analysis, performance/network diagnostics

Qualifications

• Bachelor’s degree in electrical or computer engineering.
• At least 4 years of experience as a Lab & Network Support Engineer.

Skills

Desired skills: Good communication, ability to work independently with clients, and ability to identify and resolve issues.

Pay

Compensation range: $40,000–$60,000 (Hillsboro, Oregon).

Benefits

• Full-time, regular employees accrue a minimum of 10 days of paid vacation per year, receive 6 days of paid sick leave each year (pro-rated for new hires), 10 paid holidays, and are eligible for paid bereavement leave and jury duty.
• Eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Eligible for medical, dental, and vision insurance for employees and dependents residing in the US, plus Company-paid Employee Only benefits: basic life insurance, accidental death and disability insurance, and short- and long-term disability benefits.
• Option to purchase additional voluntary short-term disability benefits and participate in a Health Savings Account (HSA), Flexible Spending Account (FSA) for healthcare, dependent child care, and/or commuting expenses (as allowable under IRS guidelines).
• Part-time employees receive 6 days of paid sick leave each year (pro-rated for new hires) and are eligible to participate in the Company’s 401(k) Retirement Plan with employer matching.
• Full-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires) and are eligible to participate in the Company’s 401(k) program with employer matching, plus medical, dental, and vision insurance for employees and dependents residing in the US.
• Part-time temporary employees receive 6 days of paid sick leave each year (pro-rated for new hires).
• All US employees working in locations with more generous paid sick leave benefits will receive those benefits.