Jobs · Engineering

Lab IT Solution Engineer

JTG Consulting Group · United States · 3 wk ago
RemoteRemoteEngineeringFull-time
We need to output HTML fragment with sections: headings

for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must only include sections that have real specific content. The posting includes a lot of narrative about company culture, mission, etc. That could be "About the role" or maybe "About JTG". The job summary and duties are responsibilities. Qualifications: Education & Experience, Competencies. Skills: maybe list of technical skills (Dynamics 365, Microsoft 365, remote work, time zones, travel). Benefits: list includes Paid Company Holidays, Paid Time Off, Sick Leave, Flexible Working Hours, Remote Positions, Health, Dental & Vision Insurance, 401(k) + Employer Match, Career Advancement Opportunities, On-Going Education & Professional Development Opportunities. Pay: not specified (no salary). So we should NOT include Pay section because no specific pay. Schedule: not specified (no schedule details). So we omit Pay and Schedule. We must not repeat job title as heading. We must not include Job ID etc. Remove boilerplate like EEO statement, cookie/navigation, legal, scam warning, duplicated lines. Also remove "JTG Consulting Group, LLC is a certified minority-owned business and an Equal Employment Opportunity/Affirmative Action employer..." That's EEO boilerplate; remove. We need to preserve all substantive information. So we need to include the company culture paragraphs, job summary, duties, qualifications, competencies, benefits list, maybe skills list. We need to use

for section headings. Use
  • for any list of duties/requirements/benefits. Use

    for prose. We need to decide sections: maybe "About JTG" (or "About the role") for the introductory paragraphs about company culture, mission, values. Then "Job Summary" maybe as part of Responsibilities? Could be "Responsibilities" for duties. Then "Qualifications" for education/experience and competencies. Then "Skills" for technical skills like Dynamics 365, Microsoft 365, remote work, time zones, travel. Then "Benefits" for benefits list. We must not create empty sections. Let's extract content. Introductory paragraphs: "Be a part of our journey At JTG we believe employees are the company’s most valuable assets, and the key to our continued rapid expansion and success. With a sharp focus on employee satisfaction, continuous improvement and delivering the highest quality services, we are built for long-term and sustainable growth. The JTG family is dedicated to cultivating an environment that enhances the experience of both employees and clients. We have a dynamic team, and recruit and work with only the best in the industry. We are looking for talented, enthusiastic, and dedicated professionals who are passionate about laboratory IT and helping clients ultimately improve the delivery of patient care. If you are motivated, determined, and excited to help drive our progress, we are interested in learning about you. One Team, One Dream We’re all in this together, and at JTG we are family and foster a culture of collaboration, mutual respect, integrity, fun, and diversity. We have a shared vision of making a difference in the healthcare space, and our work is extremely rewarding. Our support and commitment to each other, and to our extended family of clients, is unparalleled. We want you to thrive Your personal success and well-being matter! At JTG we ensure each employee’s work leaves the space needed to meet family obligations, attend to personal goals and pursue professional development. We help make sure all aspects of your life are well taken care so you can concentrate on your priorities and flourish while maintaining a healthy work-life balance." That's a lot of prose. We'll put in

    maybe multiple paragraphs. Then "Job Summary" paragraph: "The Lab IT Solution Engineer reports directly to the Chief Services Officer and is focused on supporting the Sales organization. The Lab IT Solution Engineer serves as a technical and solutions-focused partner within JTG Consulting Group’s sales process, helping prospective and existing clients translate laboratory, technology, and operational needs into well-defined solutions. The role applies laboratory IT expertise, problem-solving, and strong communication skills to support client discovery, scoping, estimating, proposal and Statement of Work (SOW) development, and the transition of awarded work to Services. Working collaboratively with Sales, Services, and JTG subject matter experts, the Lab IT Solution Engineer helps coordinate internal communication as well as gather and document requirements. The Lab IT Solution Engineer owns the development and maintenance of accurate client quotes based on the scope, assumptions, resource requirements, pricing guidance, and delivery inputs validated by the appropriate Sales and Services stakeholders. The role helps ensure proposed solutions and related documentation are technically sound, appropriately scoped, accurately quoted, and aligned with client needs and JTG’s capabilities. The Lab IT Solution Engineer also supports pre-sales activities, including participating in client calls and presenting proposed quotes to clients as needed." That's prose. Then "Job Duties And Responsibilities" with bullet-like paragraphs each starting with a bold heading? Actually the text includes headings like "Sales Engineering, Scoping & Solution Development", "Quoting & Proposal Development", "Client Presentations & Technical Sales Support", "Sales Support & Market Knowledge". Each has a paragraph of duties. We can treat each as a subsection? But we only need to output sections with

    headings. Could make a single "Responsibilities" section with
    • items for each duty bullet. However the duties are long paragraphs; we could put each duty as a
    • containing the prose. That would preserve detail. Thus under

      Responsibilities

      we have
        with
      • for each of the four duty areas. Let's extract each duty area content: 1. Sales Engineering, Scoping & Solution Development: "Support the Sales opportunity owner during client discovery and scoping conversations by providing the Sales team with the technical and solution-focused questions needed to understand client objectives, workflows, systems, integrations, requirements, constraints, and success criteria Work with Sales, Services, and subject matter experts to translate client needs and technical requirements into clearly defined proposed solutions, including scope, deliverables, assumptions, exclusions, dependencies, resource requirements, and level-of-effort considerations Coordinate formal Services and subject-matter-expert review of proposed solutions to validate feasibility, resource requirements, delivery assumptions, risks, dependencies, and level of effort before a quote or SOW is released to the client. Lead the technical portion of client scope and solution walkthroughs in partnership with Sales, clearly communicating the recommended approach, deliverables, assumptions, exclusions, dependencies, and relevant solution considerations Collaborate with sales to address client questions and scope refinement as needed, coordinating internally to ensure changes are accurately reflected in the proposed solution and quote Identify technical, operational, integration, resource, and implementation considerations that may impact solution scope, timeline, cost, or delivery Support a structured transition of awarded work from Sales to Services, ensuring client requirements, assumptions, commitments, scope, and quoted services are clearly documented and communicated" 2. Quoting & Proposal Development: "Own the development of client quotes based on the defined scope, resource requirements, level of effort, pricing structure, and applicable JTG standards Ensure quotes accurately reflect the proposed scope of work, deliverables, assumptions, resources, timelines, and other applicable requirements Coordinate required review and approval of pricing, resource requirements, delivery assumptions, margin, and exceptions before finalizing client quotes. Sales owns commercial positioning and client negotiation. Maintain consistency and accuracy across scoping documentation, quotes, proposals, and SOWs Updates quotes when client requirements, scope, assumptions, or resource needs change during the sales process Support the development of proposals, SOWs, and other client-facing sales documentation by providing accurate technical, scoping, and pricing information Maintain appropriate documentation of quote assumptions, revisions, and approvals throughout the sales process Continuously identify opportunities to improve JTG’s scoping and quoting processes, tools, templates, and overall efficiency" 3. Client Presentations & Technical Sales Support: "Support technical portions of client discussions, solution walkthroughs, presentations, and other pre-sales activities in partnership with the Sales opportunity owner Serve as a technical resource during prospective and existing client conversations, responding to questions and providing recommendations based on JTG’s capabilities and industry expertise Translate highly technical laboratory IT concepts into clear business and operational value for both technical and non-technical audiences Support Sales in addressing technical questions and client objections throughout the sales process Participate in onsite client meetings, workflow assessments, conferences, industry events, and other sales activities as needed" 4. Sales Support & Market Knowledge: "Provide technical and subject matter expertise for Requests for Information (RFIs), Requests for Proposal (RFPs), and other prospective client inquiries Develop and maintain reusable solution engineering materials, including technical content, solution descriptions, scoping tools, quoting resources, and other sales resources Maintain current knowledge of JTG’s service offerings, capabilities, delivery models, and available expertise to appropriately position and quote solutions Maintain working knowledge of laboratory IT market trends, technologies, vendor solutions, and competitive offerings to effectively support client conversations Other tasks and projects as assigned" Now Qualifications: There's "Job Qualifications Education & Experience" then list of bullet-like items. Then "Competencies" list. We could make a section "Qualifications" with
        • for each item under Education & Experience and Competencies? Or separate sections: "Education & Experience" and "Competencies". The instruction says use headings like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we can have "Qualifications" heading and inside we can have
            for both education/experience and competencies. Or we could split into "Requirements" and "Qualifications". But we need to follow the given list; we can choose which to include. Probably "Qualifications" is appropriate for education/experience and competencies. "Skills" could be for technical skills like Dynamics 365, Microsoft 365, remote work, time zones, travel. "Benefits" for benefits list. Thus:

            About JTG

            (or About the role). We'll use "About JTG" as heading. Then

            Job Summary

            maybe not in list but we can include as a section; but the instruction says use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use

            for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It implies those are examples; we can use other headings if needed, but better to stick to those. However we have a job summary that is substantive; we could incorporate it under "Responsibilities" or "About the role". But the job summary is distinct from responsibilities. Perhaps we can put it under "About the role". The instruction: "use

            for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." So we can use "About the role" heading to include both the company overview and job summary. That seems okay. Thus

            About the role

            will contain the introductory paragraphs about JTG and the job summary. Then

            Responsibilities

            with
            • for each duty area. Then

              Qualifications

              with
              • for education/experience items and competencies items. Then

                Skills

                with
                • for technical skills: Experience with Dynamics 365, Experience with Microsoft 365, Ability to work remotely, Located within the Central or Eastern time zones, Anticipated travel is 25% to 50% and may vary based on client engagements and business needs. Also maybe "Ability to multitask in a fast-paced environment" etc but that's more competency. We

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