Lab Clerk

About the role

The Laboratory Clerk is responsible for processing specimens, maintaining laboratory support procedures, and ensuring compliance with protocols. They handle specimen receipt, verification, preparation, and packaging for testing, utilizing laboratory equipment and electronic systems. The role includes phone customer service, documentation, resource management, equipment maintenance, and supporting quality improvement initiatives.

Responsibilities

• Process and prepare biological specimens accurately
• Manage specimen data entry and tracking
• Provide excellent customer service via phone
• Maintain laboratory equipment and documentation
• Support quality and compliance activities
• Promote a professional, respectful work environment
• Adhere to confidentiality and safety protocols
• Participate in ongoing training and process improvement

Qualifications & Skills

• High School Diploma/GED
• 1+ years computer proficiency
• 6+ months clinical lab or phlebotomy experience
• Effective communication skills
• Knowledge of laboratory systems and safety standards (preferred)
• Attention to detail, organizational skills, flexibility, and teamwork orientation