Lab Associate II - Lab Support

About the role

This non-licensed position is accountable for assisting with general support for the laboratory, following all applicable policies and procedures.

Responsibilities

• Prepares and organizes samples for testing, for example, sample racking, aliquoting and tube preparation.
• Handles, processes or prepares, and transports and stores specimens.
• Identifies sample problems and assists in resolving appropriately.
• Demonstrates problem-solving ability on service and production issues.
• Prepares testing equipment and assists with preventive maintenance.
• Notifies appropriate technical staff of equipment problems.
• Aids licensed personnel (CA only) or delegated supervisor (non-CA) in the pre-analytic and post-analytic testing activities, other than trainees.
• Prepares pre-analytical reagents and controls using automated or fixed volume measuring devices.
• Sends documentation to appropriate staff for approval to use.
• Maintains inventory of consumable items including reagents and supplies.
• Orders, unpacks, logs, dates and stores reagents/supplies upon receipt and properly rotates stock for use.
• Sorts and accessioning incoming specimens into appropriate LIS, then delivers to designated testing platform/department.
• Performs data entry or transcribes data from previously recorded results to computer for data reduction and prepares for licensed personnel's review.
• Tallies workload data and prepares reports as requested.
• Assists in the performance of quality control procedures.
• Identifies specimen problems and demonstrates ability to appropriately resolve or elevate to licensed personnel (CA only) or delegated supervisor (non-CA).
• Aids a licensed person (e.g.: CLS) with performance of validation verifications and other Research and Development (R&D) activities, as applicable.
• Trains other Lab Associates.
• Supports Training Programs, where applicable.
• Takes initiative in making suggestions to improve efficiency and productivity and provides consistent feedback.
• Demonstrates leadership through accountability and collaboration in daily activities.
• Answers phones, transfers, or takes accurate messages.
• Maintains the confidentiality of client information.
• Helps to ensure the laboratory areas are neat, clean, and organized.
• Complies with all health and safety policies, procedures, and practices.

Qualifications

• Required Work Experience: 1 year of histopathology, cytology or other laboratory experience. 1 year of experience handling Protected Health Information (PHI) and other patient information using a Laboratory Information System (LIS).
• Preferred Work Experience: 2 - 3 years of laboratory experience preferred.
• Education: Bachelor’s Degree Biological Science or Chemistry (other life science degree coursework will be evaluated) (Preferred) High School Diploma or Equivalent High School Diploma with a minimum of 2-3 years of laboratory experience Required.