Lab Assistant

About the role

Certified Group is seeking a Lab Assistant to join its growing team, supporting sample receipt, logging, preparation, and laboratory operations across its network of food, beverage, supplement, cosmetic, OTC, tobacco/nicotine, cannabis, and hemp testing laboratories.

Responsibilities

• Log customer samples into the LIMS system accurately.
• Use products as needed and split samples between departments.
• Provide proactive customer service via phone, email, video chat, and other means to communicate testing updates.
• Ensure timeliness, accuracy, and reliability of work; adhere to daily work schedule.
• Make suggestions and recommendations regarding product/specs to aid logging, including communication with customers.
• Perform clerical review to ensure accuracy.
• Ensure all samples are labeled correctly and stored at appropriate temperatures until testing.
• Maintain cleanliness of the sample receiving/splitting room.
• Participate in special projects as assigned by manager/supervisor.
• Keep manager/supervisor informed of department issues or problems.
• Interact with clients, suppliers, and vendors as required.
• Learn new techniques and technologies and train others as appropriate.
• Work effectively with other departments.
• Responsible for execution of all ISO and QC requirements.
• Stock/order supplies as needed (labels, boxes, etc.).
• Assist with sample retain and retrieval.
• Assist with purchasing and inventory.
• Assist in media preparation.
• Assist in cleaning of laboratory glassware.
• Perform general laboratory housekeeping tasks.
• Perform other duties as required.

Requirements

• High school diploma.
• Knowledge of good aseptic technique and behaviors that reduce cross‑contamination.
• Good conceptual basis in a laboratory setting with proven ability to perform basic lab techniques.
• Critical thinking – using logic and reasoning to evaluate alternative solutions.
• Excellent organizational skills – effective use of time, energy, resources.
• Time management – managing own time and others’ time.
• Training ability – teaching and guiding others through processes.
• Strong relevant qualitative and quantitative skills.
• Excellent arithmetic skills – using mathematics to solve problems.
• Good communication skills – speaking, reading, writing, listening.
• Manual dexterity.
• Ability to stand for prolonged periods and lift up to 40 lbs.
• Flexible schedule availability.
• Ability to perform opening and closing procedures in the media laboratory.
• Commitment to workplace safety for self and others.
• Willingness to work as part of a collaborative, team‑driven environment.
• Physical demands: frequent standing, walking, sitting, reaching, handling materials; occasional stooping, kneeling, crouching, crawling; regular use of hands/fingers to operate equipment and computers; ability to lift/move up to 25 lbs.
• Potential exposure to odors, fumes, airborne particles, hazardous chemicals, microbiological pathogens.
• Varying noise levels and temperatures (hot to cold).
• Fast‑paced, team‑oriented environment; overnight travel may be required at management’s discretion.
• Must wear appropriate protective clothing and equipment.

Skills & Competencies

• Strong organizational skills and ability to complete detailed manual tasks.
• Ability to work under deadlines, manage interruptions, and multitask effectively.
• Logical thinking and accuracy in task completion.
• Basic math skills: add, subtract, multiply, divide, work with fractions and decimals.
• Ability to follow written and oral instructions and problem‑solve within standardized situations.
• Working knowledge of ISO 17025 quality procedures and general OSHA laboratory safety guidelines preferred.

Pay

Salary range for pay transparency: $24 USD – $25 USD per hour.

Schedule

Monday‑Friday, 10:00 AM – 6:30 PM.