Lab and Manufacturing IT System Support Analyst.

Position Summary

The Lab and Manufacturing Systems Support Analyst will provide IT support for KBI Biopharma’s laboratory and manufacturing environments and be the primary contact for issues related to Lab and Manufacturing Systems as they relate to IT. The position will require basic IT skills in relation to networking, hardware, databases, and operating system level knowledge.

Position Responsibilities

• Work within an agile team and framework
• Resolve routine requests that may include project/folder creation, system backups, account requests
• System Administrator providing Support to various technologies used throughout the lab and Manufacturing environments including but not limited to: Empower, SoftMax Pro, Unicorn, MassLynx, Chemstation, SoloVPE, 32Karat, UV WinLab, PharmSpec, and Compass technologies.
• Be the Subject Matter Expert for Laboratory enterprise systems such as Empower and SoftMax Pro, UV WinLab.
• Support and or Lead instrument inductions following established GMP processes
• Support business priorities and be flexible to meet demand
• Adhere to documented System Development Life Cycle as well as relevant regulations, policies, and standards
• Lead and Support Identifying the root cause of issues and implementing permanent solutions to prevent future occurrences.
• Support and Drive Implementing proactive monitoring to ensure early warnings and quick recovery
• Effective communicator with all cross-functional areas regarding applicable IT tasks and deliverables
• Customer-focused and a good communicator

Position Requirements

• 3+ years of experience in a GMP regulated industry
• Experience in system administration of Lab and Manufacturing system applications (i.e.: Empower, SoftMax Pro, UV WinLab, Unicorn)
• Solid understanding of GMP applications
• Basic knowledge of Computer Systems Validation (CSV) process
• Knowledge of the IT system development life cycle and software quality assurance in a regulated environment
• Knowledge of general networking concepts and IT best practices
• Ability to work both independently and with teams at various levels in the organization
• Strong communication skills, both verbal and written as well as capable of presenting the right level of information to management
• Strong analytical and organizational skills

Pay

Salary range: 83,040 - 103,800

Benefits

N/A

Qualifications

N/A

Skills

N/A

Benefits

N/A

Schedule

N/A

Application Instructions

N/A