L3 - Training Specialist

About the role

The Training Specialist will work closely with trainees to assess their needs, set development goals, and provide hands-on coaching in both soft and technical skills. They will deliver individualized or group coaching sessions focused on skill-building (e.g., communication, job readiness, safety standards, etc).

Responsibilities

• Maintain Transdev’s high standard of safety, inside and outside of the vehicle;
• Conduct classroom sessions and training presentations weekly for new-hires and for employees selected for upskilling programs.
• Conduct classroom sessions and training presentations as needed for new operators as part of the defensive driving and manual driving training and assessment program.
• Aid in creating and maintaining a training program and materials.
• Act as a mentor, providing career or academic advice when applicable;
• Answer questions, address concerns, and provide resources for further learning.
• Be able to safely orchestrate training for multiple trainees at the same time, inside and outside of a vehicle.
• Standardize and maintain consistent training practices across the organization.
• Participate in weekly meetings with managers and other peers for training improvement discussions;
• Participate in daily meetings with peers on shift to discuss trainees’ performance evaluation.
• Welcome and onboard new-hires with a positive attitude and in a professional manner.
• Practice a firm yet understanding teaching style to accommodate different learning styles.
• Capable of responding quickly to changing and potentially high-pressure environments.
• Set the tone and example for less experienced employees;
• Participate in Operational missions in order to maintain best practices and updates about autonomous vehicles.
• Comply with Transdev’s Autonomous Vehicle Division zero-tolerance policy regarding the use of alcohol or drugs by self-driving vehicle operators during a shift, including randomized drug testing;
• All other duties as assigned.

Requirements

• Minimum of 3 years of experience driving on public roads. Additional experience is preferred;
• Four-year college degree (preferred) in a related field like industrial or applied sciences;
• Minimum 3 months operating and testing autonomous vehicle required.

Qualifications

• Proficiency with a laptop computer and GSuite apps (i.e. Gmail, Hangouts, and Driver, including Sheets and Docs);
• Proficiency with using a touchscreen smartphone (Android preferred by not required).

Skills and Abilities

• Good attention to detail and be able to quickly and concisely describe their thoughts;
• Capable of responding quickly and simultaneously to multiple scenarios;
• Adapt quickly to new and developing technology;
• Cross-functional verbal and written communication and issue escalation;
• Ability to work specific shifts, including early mornings, evenings, and/or weekends, as well as overnight shifts and ability to travel up to 30% of the time;
• Excellent written and verbal communication skills;
• Self-motivated and demonstrate good judgment, in fast-paced, high stress environments.

Physical Requirements

• Long periods of standing, walking, and sitting.
• Use hands to finger; handle or feel; and talk or hear.
• Climb stairs and/or ladders.
• Sometimes reach with hands and arms.
• Climb or balance.
• Stoop, kneel, crouch, or crawl.
• Occasionally lift and/or move up to 45 pounds.
• Use close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• Most work is accomplished outdoors in a vehicle.