L3 Sys Admin - OKC

Location: 100% on-site in Oklahoma City, OK

About the role

The Level 3 Systems Administrator is a senior technical role responsible for end-to-end support, design, and lifecycle management of enterprise infrastructure. This position serves as the highest escalation point for complex technical issues and plays a critical role in configuration, change, and release management while acting as a technical representative to customers and program leadership.

Responsibilities

• Provide end-to-end hardware and software support for:
  • Windows and Unix/Linux servers
  • High Performance Computing (HPC) systems
  • Development, production, and application server environments
  • Desktop systems and supporting infrastructure
  • Network systems
• Lead and execute configuration, change, and release management activities
• Perform advanced troubleshooting, root cause analysis, and permanent remediation of complex system issues
• Manage asset lifecycle, including tracking, maintenance, and disposition
• Implement, enforce, and maintain compliance with client and customer technical standards
• Serve as a senior technical escalation point and subject matter expert
• Develop deep program and customer knowledge to effectively represent CNO services
• Build and maintain strong working relationships with customers, engineers, and management
• Produce and maintain technical documentation and operational procedures
• Execute tasks and projects as directed by Management

Requirements

• US Citizenship with the ability to obtain and/or maintain a DoD-issued Interim, Secret, or higher Security Clearance
• CompTIA Security+ CE certification (required prior to start)
• Minimum of 5 years of relevant systems administration experience
• Extensive hands-on experience with:
  • Windows Server 2008 and Windows 7 (required)
  • Windows Server 2012 and Windows 8 (preferred)
  • VMware virtualization platforms (ESX 5.1 or higher)
  • Active Directory administration
  • Group Policy Object (GPO) deployment and troubleshooting
  • HP server hardware
• Strong understanding of enterprise server, network, and infrastructure environments
• Excellent written and verbal communication skills
• Ability to work independently in a dynamic, fast-paced environment

Preferred Qualifications

• Experience administering server roles such as SQL, Web, and Exchange
• Experience with:
  • WSUS
  • SAN technologies
  • NetBackup or enterprise backup solutions
• Experience writing, editing, and maintaining technical documentation
• Prior experience supporting classified or regulated environments

Schedule

9/80 work shift: 44 hours Monday-Friday one week, 36 hours Monday-Thursday the following week

Pay

$38-44/hour (depending upon experience)

Benefits

• Supplemental medical, dental, vision, life, and disability insurance plans
• Employee Stock Purchase Program (ESPP)
• 401K program with company match after 12 months of tenure
• Health Savings Account (HSA) on the HDHP plan
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions
• Corporate discount savings program and other discounts
• On-demand training program
• Access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure
• Certification discounts and perks to associations including CompTIA and IIBA
• Dedicated customer service team for benefits and resources
• Certified Career Coach