L&I Industrial Relations Agent 3

About the role

As an Industrial Relations Agent 3 for the Employment Standards program, you’ll have a direct impact in fulfilling the “Working” component of the agency’s mission. In this role, you’ll investigate wage complaints in order to preserve worker rights established by the Washington legislature and assist employers in fulfilling their statutory obligations.

Responsibilities

• Investigate and resolve wage and non-wage worker rights complaints.
• Communicate with employers and employees via phone, email, in person, and letters to resolve wage and all other Employment Standards disputes.
• Participate in program work process for development or modification of investigation, citation, determinations, and fiscal matters related to Employment Standards.
• Determine validity of wage complaints by applying rules and regulations promulgated under the appropriate statutes.
• Review and audit payroll records to determine unlawful payment of wages.
• Negotiate for restitution of wages, mediating settlement or compromise proposals that both parties might find acceptable.
• Recommend Citation and Notice of Assessment (NOA), Determinations of Compliance, Civil Infractions, and any other form of emerging sanctions.
• Provide technical support and review of investigations conducted by Wage & Hour Industrial Relations Agents 2 prior to referral to Supervisor and Central Office.

Qualifications

• A combined total of 4 years as an Industrial Relations Agent 2 AND 2 years of experience in labor/employment relations and regulations.
• A Bachelor’s degree AND two years of experience in labor/employment relations and regulations.
• An Associate’s degree and 4 years of experience in labor/employment relations and regulations.
• Additional qualifying RELEVANT experience will substitute for education at the rate of one year of experience for one year of education.

Desired

• One year of relevant experience training, mentoring or acting in a lead position during qualifying work history (see above).

Supplemental Information

To help you maintain a proper work-life balance, teleworking is one of the work schedule options for this position. L&I also offers flexible custom work schedules. State employees who meet the qualifications will become eligible for a generous retirement package at the end of the employee’s career. Click on the “Benefits” tab to learn more.

At L&I, your voice matters. In addition, L&I is a diverse state agency dedicated to the safety and health and security of Washington's 3.3 million workers. Take a look at this brief video and learn more about why L&I is an employer of choice.

For this position, teleworking is permitted dependent on business needs and supervisor approval.