KYC Analyst – Ether.fi Cash Program

About the role

We are seeking a KYC Analyst to join our compliance team and support the onboarding of retail users to the Ether.fi Cash program. You will be responsible for conducting KYC and customer due diligence checks, verifying applicant information, and ensuring onboarding is efficient, accurate, and fully compliant with regulatory requirements. You will work closely with the Compliance Manager to refine workflows, ensure adherence to global AML/CTF standards, and deliver a smooth experience for users.

Responsibilities

• Review and process retail KYC applications for Ether.fi Cash customers, ensuring accurate collection and verification of identity documentation.
• Conduct customer due diligence (CDD) and enhanced due diligence (EDD) where required, including PEP, sanctions, and adverse media screening.
• Assess risk profiles of applicants and escalate high-risk cases to the Compliance Manager for review.
• Maintain accurate and complete records of all KYC activity to meet audit and regulatory standards.
• Assist in refining and improving onboarding workflows to balance user experience with compliance requirements.
• Monitor ongoing activity and support periodic reviews of existing customers where required.
• Collaborate with product and operations teams to align compliance processes with business needs.
• Support the Compliance Manager with reporting, regulatory filings, and ad-hoc compliance initiatives.

Qualifications

• 1–3 years of experience in KYC/AML, compliance, or retail onboarding at a fintech, payments, or crypto company.
• Strong understanding of AML/CTF requirements, FATF standards, and KYC best practices for retail customers.
• Familiarity with KYC/AML technology platforms, identity verification tools, and screening databases.
• Detail-oriented, highly organized, and comfortable working with sensitive customer data.
• A proactive problem-solver with the ability to adapt to a fast-paced and evolving environment.