Kronos Workforce Ready Solution Consultant

KEY EXPECTATIONS

• Implement the Kronos Workforce Ready (WFR) application
• Documents and develops business requirements, design specifications, and test scripts for workforce management software
• Manages multiple client projects at once, able to prioritize and respond to client tickets in an efficient and professional manner
• Supports project facilitation through efficient notetaking, asking pointed questions, and assisting with follow up
• Analyzes basic data or facts to find patterns and organize results
• Provides best practice solutions to clients through proven successful consulting ability
• Provides intermediate-level knowledge of the core workforce management system- Kronos WFR and supporting modules
• Led workforce management integrations, implementations, modifications and upgrades of time and attendance initiatives including gathering and defining requirements, gap analysis, design, development and support on smaller, less-complex engagements
• Participates in pre-sales processes and gains exposure to sales strategies
• Presents material and facilitates working sessions for small to mid-sized client teams
• Attends to administrative expense tracking and time keeping duties required for billing

DESIRABLE SKILLS AND EXPERIENCE

• Implementation experience and/or certification with Kronos Workforce Ready, SaaSHR (Resellers) or TLM
• Experience in Human Resources or Payroll systems configuration, development, and support
• Has basic knowledge of facilitation techniques and tools, including defining strategic objectives
• Able to work on complex, fast-paced projects in a collaborative team setting
• Able to interact professionally with a diverse group of executives, managers, and subject matter experts
• Excellent written and verbal communication skills
• Excellent work ethic, displaying dependability and commitment to both WFI’s and the client’s success
• Able to analyze complex data or facts, find patterns, and organize and summarize findings
• Able to maintain a spirit of learning with a positive attitude of receiving feedback and ongoing training
• Has a high aptitude to learn and be trained; is open to receiving feedback from others and seeks out learning and growth opportunities
• Able to travel approximately 30% to client sites