Körber Analyst

Essential Duties And Responsibilities

• Participate in the implementation of Korber (all phases).
• Troubleshoot business and operational issues associated with the Körber Supply Chain, including reports and other 3rd party vendor software.
• Interface with customer administrator and IT teams, project leaders, developers and implementors on support issues.
• Quantify issues and provide supporting data if issues are escalated.
• Develop and mentor operations team members as Warehouse Management System (WMS) Super Users and Trainers on warehouse and distribution best practices with WMS Document business needs.
• Operate, design, and analyze business applications, integrations, and data recovery methods.
• Collaborate with company heads, stakeholders, customers, and process owners to determine financial, business, and operational requirements and goals.
• Follow management guidelines.
• Execute assigned tasks with high quality and on time.
• Arrange priorities according to management directions and guidelines.
• Collaborate with other business analysts to execute required tasks for new applications and enhancement of existing applications.
• Maintain software products to ensure they meet end-user demands.
• Analyze business requirements for modified and new business applications in collaboration with other business analysts and document fit/ gap analysis.
• Prepare and conduct training sessions for end users.
• Follow guidelines, methods, and techniques for preparing and presenting business cases.
• Respond to assigned Helpdesk support tickets on time.
• Reach out to senior team members and SMEs for collaboration and building knowledge as needed.

Qualifications

• Bachelor's degree in a relevant field is required.
• 5 years of experience as a business analysis with Korber.
• Experience in implementing and integrating systems.
• Proficient in system requirements analysis, fit/gap analysis, and technical solution documentation.
• Ability to understand and work toward organizational goals and objectives, collaborating with various stakeholders.
• Ability to align with organizational goals and collaborate effectively with stakeholders.
• Strong problem-solving and analytical skills.
• Team player with excellent verbal and written communication skills.
• Logical reasoning skills.
• Ability to simplify complex ideas for various audiences.
• Highly motivated and self-directed, with strong prioritization skills.
• Customer service-oriented.
• Experience with business analysis tools is advantageous.
• Experience in preparing and conducting training sessions is an asset.