Knox Model Bartender - MGM Springfield

Springfield, Massachusetts – At MGM Resorts, we seek individuals who thrive in a vibrant, diverse, and entertaining environment to create unique and show-stopping experiences for our guests.

About the role

We're looking for a Model Bartender who can do more than mix drinks—you'll create memorable moments that keep guests talking long after their stay. As a Model Bartender, you will expertly prepare and serve alcoholic and non-alcoholic beverages while maintaining a clean, organized, and inviting bar environment. Most importantly, you’ll set the tone for an unforgettable guest experience with your warm personality, welcoming smile, and attentive service.

Responsibilities

• Make and serve alcoholic and non-alcoholic drinks, proportioning ingredients according to standardized recipes and provide food service as needed.
• Maintain complete knowledge of menu items, liquor brands, beers, and non-alcoholic selections available.
• Maintain bar inventory according to set pars and internal controls, and request product to maintain stock in bar.
• Ring beverages that are poured or served, collect payment, and follow all cash handling and variance procedures, including preparing daily reports and submitting appropriate paperwork.
• Provide apprentice bartender and bar porter with training and mentoring on overall function of the bar, guest service, and bartending.
• Clean equipment, tools, and supplies and ensure equipment is in good working order, including cleanliness, sanitation, and appearance of the bar.
• Participate in modeling, presentations, and promotions programs throughout the casino and resort if applicable.
• Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft.

Requirements

• High school diploma, GED, or equivalent.
• 1+ years of prior relevant experience in food & beverage, cocktail service, nightclub, or entertainment venue.

Schedule

• Full-time, day shift on Wednesday (shift starts at 11:15am) through Sunday (shift starts at 9:15am).
• Off on Mondays and Tuesdays.

Pay

The starting rate for this role is $9.50 per hour plus tips. The estimated annual tips this role could reasonably be anticipated to receive is $0 - $13,800. Pay will not be below any applicable minimum wage. Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Benefits

• Healthcare, financial, and time off benefits.
• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts, as well as discounts with company partners on things like travel, electronics, and online shopping.
• Free meals in our employee dining room.
• Free parking on and off shift.
• Professional and personal development through programs and networking opportunities, as well as volunteer opportunities in the community.
• Company-issued uniform and dry-cleaning.
• Eligibility to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans (specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership).