Knowledge Manager
About the role
This opportunity involves supporting organizational transformation and change management within U.S. government customers. You will use your skills in change management, project management, and knowledge management to help solve complex organizational challenges.
Responsibilities
- Support the identification of long-term goals and the creation of processes to achieve them
- Organize, maintain, and improve digital repositories, collaboration platforms, or document management systems
- Develop and maintain standard operating procedures (SOPs), templates, workflows, and other artifacts to improve information sharing and organizational efficiency
- Analyze business processes and identify opportunities to enhance collaboration, knowledge capture, retrieval, and dissemination across teams
Requirements
- 1+ years of experience supporting knowledge management, information management, records management, or business operations within a government, military, or corporate environment
- 1+ years of experience organizing, maintaining, and improving digital repositories, collaboration platforms, or document management systems, such as SharePoint, Microsoft 365, or Confluence
- Knowledge of knowledge management principles, information lifecycle management, taxonomy development, metadata, and document governance best practices
- Ability to develop and maintain standard operating procedures (SOPs), templates, workflows, and other artifacts that improve information sharing and organizational efficiency
- Experience with MS SharePoint
- Clearance: Secret clearance required
Qualifications
- Bachelor’s degree
- Nice if you have: Experience supporting the Department of War; Knowledge of the U.S. Space Force TS/SCI clearance; Lean Six Sigma Green Belt or higher certification
Skills
- Change management experience
- Project management skills
- Knowledge of knowledge management principles
- Information lifecycle management
- Taxonomy development
- Metadata
- Document governance best practices
Benefits
Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs, including health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. The estimated annual salary range for this position is $55,200.00 to $126,000.00 (annualized USD).
Pay
The estimated annual salary range for this position is $55,200.00 to $126,000.00 (annualized USD).
Schedule
Employees working virtually are generally expected to have their cameras on during meetings. The work model for this position includes options for remote, hybrid, or onsite work.