Knowledge Management Specialist / Waterfront Representative - Seattle

WWC Global, an operating firm of Command Holdings, is seeking a Knowledge Management Specialist – Waterfront Representative to support the Commander Naval Surface Forces – Pacific (CNSP). This role combines expertise in knowledge management and change management with a strong understanding of surface ship maintenance policies and depot maintenance availability.

Responsibilities

• Serve as the waterfront representative leveraging comprehensive understanding of ship maintenance policies and processes to support requirements to ensure a state of material readiness essential for preserving the highest degree of planning and execution of depot maintenance availabilities.
• Represent the government client by providing oversight, direction, and advisory in major maintenance/modernization planning and execution.
• Ensure lessons learned in advanced planning and execution are addressed across all ship classes, while keeping high standards for depot maintenance availabilities.
• Ensure Maintenance Team compliance with Fleet Maintenance and Modernization policies.
• Provide expertise and continuity to assigned ships and Maintenance teams in defining maintenance requirements and managing maintenance to maximize readiness.
• Prepare reports and correspondence related to surface ship maintenance progress, problems, and solutions.
• Investigate significant incidents affecting costs, schedule adherence, contractor performance, and material support.
• Develop risk-assessed evaluations of new or growth work modifications.
• Perform evaluations and propose improvements for future modernization planning activities.
• Participate in special projects aimed at improving maintenance management processes or surface ship maintenance execution.
• Prepare and deliver briefings for leadership, distilling complex information, outcomes, and recommendations in clear, actionable formats.
• Develop and implement strategies to increase user engagement and adoption of new systems and processes.
• Communicate changes effectively and address stakeholder concerns to ensure smooth transitions.
• Assess current knowledge management and SharePoint practices, identifying opportunities for enhancement.
• Stay current with industry trends and emerging techniques to recommend improvements.
• Collaborate with stakeholders to gather feedback and implement best practices.

Requirements

• Bachelor’s Degree OR Associate’s Degree with 6 years of experience OR High School Diploma with 12 years of experience.
• Current, active Secret security clearance.
• Direct experience with surface ship maintenance policies, processes, and strategies.
• Thorough knowledge of the Joint Fleet Maintenance Manual (JFMM).
• Must be able to work independently and manage multiple tasks and projects.
• Outstanding communication skills, influencing abilities, and client focus.
• Professional proficiency in English is required.
• Demonstrated proficiency in using all Microsoft Office applications.
• Ability to access federal facilities in compliance with Real ID.
• Applicants must be currently authorized to work in the United States on a full-time basis. WWC Global will not sponsor applicants for work visas for this position.
• U.S. Citizenship is required.

Preferred Qualifications

• Direct experience with project management and risk mitigation.
• Direct experience with the U.S. Military with U.S. Navy, U.S. Coast Guard or other shipboard experience highly preferred.
• Executive level skills in oral and written communications.

Benefits

• Health, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life and Disability Insurance
• 401(k)
• Paid Time Off
• Paid Holidays
• Employee Assistance Program
• Pet Insurance

Eligibility requirements apply.

Pay

Expected salary range: $90,000 - $110,000

Schedule

• Occasional travel (11-20%).

Work Environment

• Ability to sit at a computer terminal for an extended period of time.
• Ability to work in confined areas.

Physical Demands

• While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
• Employee is often required to sit and use their hands and fingers to operate a computer.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.