Knowledge Management Specialist (Open Externally)

Office/Unit/Project Description

The United Nations Volunteers (UNV) programme contributes to peace and development through volunteerism worldwide. UNV works with partners to integrate qualified, highly motivated and well-supported UN Volunteers into development programming and promote the value and global recognition of volunteerism.

Reporting To

VASS, The Knowledge Management Specialist

Scope of Work

• Lead Coordination of knowledge management initiatives and advocacy
• Coordinate VASS knowledge management and brokering efforts including liaising with both internal and external stakeholders for content to the Knowledge Portal
• Develop a Knowledge Management (KM) Strategy and Work Plan in alignment with the approved knowledge management priorities in close collaboration with VASS relevant units including Regional Offices
• Substantively engage in the development of a coordinated, and systematic approach to identifying, capturing and promoting key evidence to support advocacy efforts and key initiatives
• Review current systems, tools and approaches to knowledge management, both internally within UNV and with external partners. Recommend and implement improvements
• Review systems to measure the uptake and effectiveness of UNV’s knowledge work including portal traffic and optimize their utilization by recommending changes and/or viable alternatives
• Significantly contribute to outreach and knowledge exchange through the UNV Knowledge Portal and online events, particularly with respect to engaging external partners
• Work with the Evidence and Integration workstreams to shape the development of innovative graphics and multi-media products that add value to the SWVR report
• Provide summaries of relevant research and policy findings for publishing on the UNV Knowledge Portal
• Develop and write the content of key analytical materials including strategic and thematic notes, think pieces, and blogs
• Advance development of partnerships, dissemination, and stakeholder engagement
• Contribute as requested, to UNV technical missions, conferences, task forces, and other key knowledge events to communicate research findings, give presentations, expand strategic partnerships, alliances and provoke conversations and debates
• Engage in online discussions and provide substantive inputs to relevant communities of practice as well coming up with a comprehensive policy dialogue plan for the dissemination of the SWVR research findings and recommendations
• Prepare speeches, presentations, background technical papers, documentation, and reports, upon request on SWVR
• Plan and implement external knowledge brokering and outreach events with key audiences to promote the State of the Worlds Volunteerism Report 2026 and UNV's Global Volunteer Index
• Support research functions in the team (support in data collection, analysis and presentations covering both quantitative and qualitative aspects)
• Offer helpdesk support to the field, provide one-to-one support to UNV's regional offices and field units to optimize the use of knowledge tools and related processes as needed
• Provide comments and ensure quality control to knowledge products
• Develop a system to track and regularly establish the referencing and citation such as Mendeley, Overton and others

Competencies

• Core - Achieve Results
• Core - Think Innovatively
• Core - Learn Continuously
• Core - Act With Determination
• Core - Engage And Partner
• Core - Enable Diversity And Inclusion
• System Thinking
• Knowledge Generation
• Communication
• Digital Awareness and Literacy
• Working with Evidence and Data