Knowledge Management Specialist

Responsibilities

• Develop KM strategies, methodologies, governance structures, SOPs, and digital workflows aligned with JIATF's current and emerging needs.
• Build and maintain SharePoint and other collaborative environments across multiple classification domains.
• Implement industry best practices for knowledge capture, transfer, and dissemination across staff sections.
• Facilitate cross-directorate information flow to accelerate learning and reduce duplication.
• Produce leadership-ready KM reports, dashboards, and visualizations showcasing trends, insights, and operational learning.
• Contribute to deliverables and performance metrics where applicable.
• Ensure compliance with information assurance policies and perform regular audits to safeguard data.
• Continuously review and enhance KM practices to align with current and future organizational needs.
• Point users toward existing training resources.

Qualifications

• Required: Secret clearance
• 4-year degree in IT or similar
• 4 years of experience providing KM support
• High competence in the use of SharePoint and O365 and use of KM tools
• Desired: 7 years of experience providing KM support